Sam Pack's Five Star Ford Carrollton

New Ford Flex We feel confident that we got the best deal possible at Sam Pack 5-Star Ford-Carrollton. This is our second new car with Jared Wingard and Reuben Kra We feel confident that we got the best deal possible at Sam Pack 5-Star Ford-Carrollton. This is our second new car with Jared Wingard and Reuben Krause and we were very pleased with the outcome. We received a fair trade and are completely satisfied. We've used other dealerships in the area, but none can compare with Sam Pack 5-Star Carrollton. Its remains our new car dealership. We wholeheartedly endorse this dealership and team. Speaking of team, not to forget the excellent service by Michale Pisarik in the Financial Department for a quick, efficient and stress free experience. Great dealership. More

Great service and pricing overall nice, clean, courteous, friendly and transparent, great place to purchase a vehicle, have plenty of hot coffee and creamer and cold water, available, nice, clean, courteous, friendly and transparent, great place to purchase a vehicle, have plenty of hot coffee and creamer and cold water, available, clean toilets More

Excellent Sales to Service Purchased a beautiful 2013 FX2 F150 from Don W. Professional and streamlined sales process, In and out in 2 hours from test drive to departure. A mont Purchased a beautiful 2013 FX2 F150 from Don W. Professional and streamlined sales process, In and out in 2 hours from test drive to departure. A month after purchase, we had a couple of small leaks that needed repair, I had purchased extended warranty so wasn't too concerned. Don stepped in and covered our deductible, something that the did not have to do. Thats a dealer with integrality and puts the customer first. I'll continue to trade with Sam Pack and Don. More

Fantastic service and real people that know there stuff. I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I I recently went there to get a new truck the service was great and they let me drive everything I wanted to.I walked out a happy man and found what I was looking for thanks to.Terry Smith and Michael Chenarides who helped me all day in the Texas heat with a smile on there face thanks guys.Brian Huntley More

Outstanding Experience! One of the best car buying experiences we've ever had! We went to the dealership with our son so he could buy a car and ended up trading our Ford Fus One of the best car buying experiences we've ever had! We went to the dealership with our son so he could buy a car and ended up trading our Ford Fusion for a brand new Ford Edge! We made a comment in passing about trading ours and RJ jumped right on it and figured out a way to make it happen! I can't say enough about "Flash". He is by far the BEST salesman we've worked with. He truly cares about his customers and wants them to be happy! David in Finance was so easy to work with as well. Keep up the great work Five Star Ford!! More

Fantastic Customer Service! From the minute we walked in the door we were treated with professional and courteous service. Flash, aka Jeff Flaishans, listened to exactly what we From the minute we walked in the door we were treated with professional and courteous service. Flash, aka Jeff Flaishans, listened to exactly what we were looking for, searched Texas to find an exact match, and asked for the opportunity to buy our old car. We received top dollar for our trade in, a lower APR than we had found ourselves, and some nice extras we weren't expecting. Best car purchase we've ever experienced! More

The best dealership and salesman in DFW!! Christopher Krause made leasing a vehicle such an easy and enjoyable experience! I’m a customer for life at 5 Star Ford because of him! Christopher Krause made leasing a vehicle such an easy and enjoyable experience! I’m a customer for life at 5 Star Ford because of him! More

Amazing Sam Packs Five Star Ford at Carrollton helped me find the perfect vehicle under my budget. Thanks to a good friend/coworker Missy Weber who referred m Sam Packs Five Star Ford at Carrollton helped me find the perfect vehicle under my budget. Thanks to a good friend/coworker Missy Weber who referred me to Reuben Krause. A huge thank you to Rueben, Todd, Joseph and David for helping in making this happen. :) More

Above and beyond! My husband and I just purchased a used truck from Chris Krause; we wrapped everything up about an hour and a half ago. We were so pleased with our exp My husband and I just purchased a used truck from Chris Krause; we wrapped everything up about an hour and a half ago. We were so pleased with our experience I had to get right home and leave a review! Chris was extremely helpful, accommodating and did not use one once of pressure! In fact I’m so thankful for him and Mike, the used car manager. My husband and I had been truck shopping for about two weeks, having several trucks sold out from underneath us. I explained our plight to Chris when I saw they had a truck were interested in. They practically bent over backwards to make sure that didn’t happen again!! Can not say enough great things about Chris! Recommending Sam Pack Five Star Ford and Christopher Krause to everyone!! More

Good Experience Positive experience-start to finish. Very professional service. I never look forward to the car buying experience but this was positive. would reco Positive experience-start to finish. Very professional service. I never look forward to the car buying experience but this was positive. would recommend this dealership. More