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Sam Pack's Five Star Ford Carrollton

Carrollton, TX

4.9
1,647 Reviews
The #1 retail sales Ford dealership in Dallas, TX for the past 11+ years, always #1 in Customer Satisfaction Sam Pack's Five Star Ford is located at I-35E and Crosby Road in Carrollton,Texas. The dealership comprises more than 16 acres and employs approximately 200 local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant ...
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1635 S Interstate 35E

Carrollton, TX

75006

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Showing 1,647 reviews

August 12, 2024

Karla and RJ were great. I found the truck online, message to verify the availability, within minutes Karla messaged me back and sent a walk around video of the truck. I then More

by jonpricetx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R.J. Rebolloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lei
Aug 13, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Jon, We're so glad you had a positive experience at Five Star Ford Carrollton! Your satisfaction is our top priority, and we appreciate your business. Thank you for recognizing RJ and Karla. Both remain available at 972-242-6415 should have questions about your new truck. Take care, Trey Russell, General Manager

August 09, 2024

Eddie was so helpful through the whole process and made buying my mom a car such an easy hassle-free experience. Will definitely be returning to 5 Star Ford and specifically Eddie if I am able to in the fu More

by Jesus G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Ayala
Aug 10, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Jesus, on your purchase at Five Star Ford Carrollton. Eddie and our staff remain available at 972-242-6415 should you have additional questions about your Nissan. We continue to be focused on your complete satisfaction. Thank you for rating your experience. Best regards, Trey Russell, General Manager

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August 04, 2024

Alex and David did a great job seeing that all my needs were met. Thank you More

by botkind12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Benvenuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baldovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Botkind12, Thank you for recognizing Alex, David, and Five Star Ford Carrollton. Our team is focused on customer satisfaction and we want to hear from you at 972-242-6415 any time you need advice. We want to make this your best driving experience. Congratulations! Best regards, Trey Russell, General Manager

August 03, 2024

Very courteous, good inventory, efficient closing paperwork, our salesperson was very helpful and patient with my numerous questions, gave us a reasonable trade In value. Over all a very pleasant ca More

by dvmwheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reuben Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Benvenuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ly, Christie the receptionist
Aug 05, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Dvmwheeler, Congratulations on your new vehicle from Five Star Ford Carrollton. Efficiency is the focus on all transactions. Should you have questions about your new Ford, give us a call at 972-242-6415. We are here to help you enjoy your vehicle in any way we can. Thank you for being a valued customer and friend. Best regards, Trey Russell, General Manager

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August 02, 2024

Maddie understood my needs and was up to the challenge. She worked hard to help me get my mother the car she could afford. She was amazing to work with! More

by britroge813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Congratulatiosn, britoge813, on your purchase at Five Star Ford Carrollton. We are happy to know that Maddie was a great help and we hope you continue to reach her at 972-242-6415. Making sure you are knowledgeable about your Ford is the goal. Thank you for sharing! Best regards, Trey Russell, General Manager

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August 02, 2024

Really easy to work with, not pushy at all, helped out quickly, helped out with all my questions and requests. She made the over experience less stressful and enjoyable More

by Chad H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Mendias
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Dealership was Great. Seth was quick to answer all my questions and very knowledgable. He got me what I needed quickly with no xx. I’m grateful to have connected with him More

by Luke Lofland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Great people all around. Got things done in a timely manner and were very helpful with finances as well as warranties. Definitely hope to be back. More

by williej_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

williej_21 responded

Great people all around. Got things done in a timely manner and were very helpful with finances as well as warranties. Definitely hope to be back.

August 02, 2024

Excellent experience overall. Our salesperson was very attentive, knew the product well and was very helpful. The negotiations were fair and easy and most importantly quick and th More

by jessica.soqui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baldovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
August 02, 2024

Danny Foresee is excellent to work with, and we have been buying vehicles from him at 5 Star for almost 30 years. We continue to return because Danny is the best at finding the exact vehicle you want, new o More

by bnelms11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Forsee
Aug 02, 2024 -

Sam Pack's Five Star Ford Carrollton responded

Thank you, bnelms11, for such loyalty to Danny and Five Star Ford Carrollton. We can not thank you enough! We look forward to serving your automotive needs for many more years and welcome the chance to help you enjoy your latest buy. Call us any time at 972-242-6415. Best regards, Trey Russell, General Manager

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