Sam Pack's Five Star Ford Carrollton

Danny went out of his way to find exactly the vehicle I was looking for! Coach Gonzales helped get it thoroughly checked out in the service department. was looking for! Coach Gonzales helped get it thoroughly checked out in the service department. More

Jared is always a pleasure to deal with. Second time buying from him. Everything went great. Very pleased with vehicle, the process, no hassle process. buying from him. Everything went great. Very pleased with vehicle, the process, no hassle process. More

Jared is the man! Held firm on price - so nice he made me want to pay more. :). Give this man a raise. East Texas charm. I think I can out arm wrestle him though. Needs to hit the weights a little bit me want to pay more. :). Give this man a raise. East Texas charm. I think I can out arm wrestle him though. Needs to hit the weights a little bit. Honestly, Jared was great. More

I just purchased a 2020 Ford F-150 from Sam Pack in Carrollton. I was introduced to my salesman Danny Forsee by Alex Sagcal. Danny was a consummate professional. He allowed me to drive several differen Carrollton. I was introduced to my salesman Danny Forsee by Alex Sagcal. Danny was a consummate professional. He allowed me to drive several different trim options and when I settled on the trim they didn’t have my preferred color in stock. Danny went to work and found my Truck at another dealership. The negotiation process was easy and straightforward (basically no-haggle pricing). Sandy in the finance department was easy to work with and was not super pushy with upselling. Finally, I spent time with Joseph and he guided me through all the features of my new truck and set up my phone too! I am confident in my purchase and will travel to see Danny at Sam Pack for my future purchases. More

This dealership is the best I've ever had the pleasure of doing business with. I called Danny on 11/19/2020 and told him my situation. He immediately let me know what vehicles they had that were in my target doing business with. I called Danny on 11/19/2020 and told him my situation. He immediately let me know what vehicles they had that were in my targeted price range. Within 20 minutes he called me back to let me know my options. I live 6 hours away, no vehicle to drive up to view what he had. I trusted him to test drive the vehicle I chose. He test drove the vehicle for me and I was confident in his choice. I told him my situation. He told me what paperwork I would need to get the car and exactly how much I would need. He even got the dealership to drop the price. I recently lost my job, so there's no way I could get a loan. Decided on a cash car. I found a friend to dive me up to the dealership. When I got to the dealership the vehicle was washed, full tank of gas and the vehicle was just like he said it was. Since I had another 6 hour drive I couldn't stay long. I also want to commend your Finance Manager, Sandy Morcos. She was such a delight to work with. Very polite and had me done in 10 minutes. I will definitely tell all my family and friends about their awesome service and professionalism. I can see why Danny and the rest of the dealership has won so many awards. More

We always have a great experience at Five Star Ford in Carrollton. Danny Forsee goes above and beyond to make sure you walk out with a smile on your face. Thank you Danny! Carrollton. Danny Forsee goes above and beyond to make sure you walk out with a smile on your face. Thank you Danny! More

Aaron Guerra was respectfully curious and receptive to my needs. He was able to explain the features of the 2020 Ford Fusion in great detail. Aaron shows that he has more interest in the person than the sale needs. He was able to explain the features of the 2020 Ford Fusion in great detail. Aaron shows that he has more interest in the person than the sale. His ability to personally connect with customers should take him far in his selling career. Companies need more employees like Aaron. The personal touch he provided will be something I will not soon forget. Vincent was also fantastic. More

Great customer service and support from everyone that was involved with my process of purchasing the vehicle. I will recommend others to the dealership with no problem. involved with my process of purchasing the vehicle. I will recommend others to the dealership with no problem. More

My salesman was David Baldovin. He was amazing. Got me in quick and did whatever he could to help get me in the car I wanted. I came for a specific car and due to credit thought we would have to go another r quick and did whatever he could to help get me in the car I wanted. I came for a specific car and due to credit thought we would have to go another route. But David knew I came for that particular car and we got it all worked out. Highly recommend them! More

Drew Crysdale - what a man! fantastic customer service going above and beyond to serve his customers , amazing guy... SP Ford is lucky to have a manager like him. Thanks Drew , much appreciated. 5 stars going above and beyond to serve his customers , amazing guy... SP Ford is lucky to have a manager like him. Thanks Drew , much appreciated. 5 stars for Drew !! Actually if I can I will go with 10 stars for Drew Crysdale. More