Sam Pack's Five Star Ford Carrollton

Clean , perfect location of the highway , and everyone you meet is friendly . My sales consultant Jared Wingard is very helpfull on find the exact car you want. you meet is friendly . My sales consultant Jared Wingard is very helpfull on find the exact car you want. More

I had a very stressful situation where I needed a car immediately and Derek was incredibly reliable, honest and resourceful. I came in somewhat close minded, having driven the same car model twice and wa immediately and Derek was incredibly reliable, honest and resourceful. I came in somewhat close minded, having driven the same car model twice and was ready to buy it for the third time. In a matter of minutes, Derek sent over other options that he thought would be a better fit for my needs, ran all of the numbers, and went over the pros and cons with me. I couldn’t believe how easy and seamless the whole process was. Most importantly , he kept himself out of the sale and put himself in my shoes. He will be with you from the beginning to the very end until he knows you’re happy! I couldn’t be more thrilled with the vehicle I have now and I probably wouldn’t have known to try it out if it weren’t for him and his expertise. I know that when I send people over to him, they will be in the best hands! Thanks Derek, and Sam Pack’s Five Star Ford for all of your help! Truly impressed! More

I visited my Ford dealer to service my vehicle and to discuss a sale/trade. Also, discussed was damage to my car and windshield. The dealership rep, Jared Wingard, was knowledgeable, fair and especiall discuss a sale/trade. Also, discussed was damage to my car and windshield. The dealership rep, Jared Wingard, was knowledgeable, fair and especially polite. Great experience! More

My wife and I just bought a 2021 Expedition MAX. Danny Forsee has been our salesperson for many years and we continue to buy from Danny because he’s honest, professional and a pleasure to work with. Thank Forsee has been our salesperson for many years and we continue to buy from Danny because he’s honest, professional and a pleasure to work with. Thank you Danny, RJ, Michael Pisarik and Trey for an exceptional experience at Sam packs five star ford of Carrollton. More

I have bought 6 cars from Danny through the years and he has always treated me right! He has my business for life! has always treated me right! He has my business for life! More

my wife and myself bought her a new ford fiesta and a 2020 f250 for me we have bought a total of 6 cars and trucks from this dealer ship the f250 is still under warranty. it wont start there is something 2020 f250 for me we have bought a total of 6 cars and trucks from this dealer ship the f250 is still under warranty. it wont start there is something wrong with the electrical i have had the truck for 13 months now. when i called the service dept this morning i was told they were 3 weeks out to even look at it. and i was told they have nothing for me to drive. i gave 81000 for this truck and have spent around 330,000 with this dealership in the past 25 years. this is unacceptable service to such a loyal customer. lisa and cliff wynn More

Danny was awesome as always. I have bought several cars here and am always happy. Thank you guys for the great service. here and am always happy. Thank you guys for the great service. More

Misrepresenting the vehicle I purchased. Stated it had Range Rover extended warranty it didn’t. State it had the start/stop engine it didn’t. Now I’m waiting on my taxes to be paid in w hitch I requested Range Rover extended warranty it didn’t. State it had the start/stop engine it didn’t. Now I’m waiting on my taxes to be paid in w hitch I requested it to be overnight it didn’t More

Had found the car there and called and had a very helpful sales person. It ran into the weekend and of course they raised the price. When I called the last time to work out logistics as we needed car deliver sales person. It ran into the weekend and of course they raised the price. When I called the last time to work out logistics as we needed car delivered. The price went up again. Used car guy would not honor price when we inquired about it. A pathetic way to do business and the excuse was they were following the market. Dealers that do this are hurting them selves and customers. People dumb enough jumping into a deal where the vehicle is over price when the market gets back to right they won’t be able to trade out of it they will be so upside down on what they have. A cheesy business practice. So I saw nothing wrong with the salesman he was a good guy caught in the middle. The sales mgr is why people hates car salesman.. willing to be your best friend till they ain’t. More

Danny was very patient and committed to understanding our vehicle needs. Highly recommend his expertise. vehicle needs. Highly recommend his expertise. More