Sam Pack's Five Star Ford Carrollton

Great Service My experience of Sam Pack's Carrollton in my 20+ years going to them has been excellent! Clay Young is the most helpful, kind, and knowledgeable servi My experience of Sam Pack's Carrollton in my 20+ years going to them has been excellent! Clay Young is the most helpful, kind, and knowledgeable service advisor around! His service team has been wonderful in all the years we have been coming to Sam Pack's in Carrollton. More

Tony Lewis is a fantastic sales person! Tony helped me with my purchase of my F150. He was very patient with me. I wanted to test drive two cars when I went in. I got the best price aroun Tony helped me with my purchase of my F150. He was very patient with me. I wanted to test drive two cars when I went in. I got the best price around town! More

Kevin Moody Thank you Kevin for helping me out with service for my truck. Very professional and I was in and out in a short time. I appreciate that very much! Thank you Kevin for helping me out with service for my truck. Very professional and I was in and out in a short time. I appreciate that very much! More

Great Car Buying Experience! We have been loyal Sam Pack's Five Star Ford customers for 5 1/2 years now because of how their sales team treats you like family and how their servic We have been loyal Sam Pack's Five Star Ford customers for 5 1/2 years now because of how their sales team treats you like family and how their service department gives you exceptional quality and value. Melanie Lucero made the whole process as smooth as silk. Mike May had a great deal on a certified used truck that was perfect for our needs, and Melanie took the time to answer all of our questions and concerns. No pressure sales, no gimmicks, just honest people and great vehicles! More

My new car We had the best car buying experience with Tony Lewis today. He answered all my questions and made me feel happy that I was dealing with someone who w We had the best car buying experience with Tony Lewis today. He answered all my questions and made me feel happy that I was dealing with someone who was curious and very professional. He is a valued asset to your company and I hope hes there when I buy my next one. Thanks again Tony More

More than we expected This was the 3rd vehicle in a row that we've purchased from Five Star Ford in Carrollton and there will be more. Melanie Lucero was great! Good info, This was the 3rd vehicle in a row that we've purchased from Five Star Ford in Carrollton and there will be more. Melanie Lucero was great! Good info, great deal and no pressure. Mike May was a huge help too. The purchase process and financing was easy, and we never felt pressure to buy anything we didn't want. We'll be back! More

Reuben Krause is the man! Let me put it this way, if you just want to buy a car go elsewhere. Now, for the ones that want the best vehicle purchase experience, then theres Sam Let me put it this way, if you just want to buy a car go elsewhere. Now, for the ones that want the best vehicle purchase experience, then theres Sam Pack Five Star and Reuben Krause! This man is the rock star of all car salesman, and he will go above and beyond to make sure you get what you really need and wan. He helped me with my Ford Transit order from the first day I went to the dealer to the day I picked it up and even after to make sure I got everything we agreed on. And then theres Alan Rosner, probably the best fleet manager in the country! Thank you both for making the whole vehicle ordering process perfect! Its good to know that I have a dealer and a salesman to trust for all my vehicles purchases from now on. No other place I am going. Thank you! Juan B. Sepulveda More

Great staff and super deals!!! We have purchased many vehicles for more than 15 years from Sam Pack's. Their commitment to sales and service is undeniably the best in the metropl We have purchased many vehicles for more than 15 years from Sam Pack's. Their commitment to sales and service is undeniably the best in the metroplex. It is the only dealership for our family! More

Great Experience! Reuben Krause, my Sales Consultant, has gone "above and beyond" even 30 days after the sale. During the sales process he listened, asked questions, l Reuben Krause, my Sales Consultant, has gone "above and beyond" even 30 days after the sale. During the sales process he listened, asked questions, listened and asked more questions to determine exactly what I wanted and the price range. He didn't try to sell me a King Ranch when I'm thinking SXT. Reuben found what I wanted at a sister dealership, we closed the deal, did the swap and I took delivery the next afternoon. Window tinting was perfect, but the rest of the "make ready" was not to my satisfaction. Reuben suggested another make ready or detailing when my license plates arrived. All promises have been kept and I will give Reuben a genuine "THANKYOU" for treating me with courtesy and respect! More

Great Experience!! My husband and I both bought a car at Sam Pack's Five Star Ford last week and had a wonderful experience--it was even fun!! Our sales person, CHANDLE My husband and I both bought a car at Sam Pack's Five Star Ford last week and had a wonderful experience--it was even fun!! Our sales person, CHANDLER CENTER was a pleasure to work with. He listened to us, found us exactly what we wanted and never applied ANY pressure. He was generous with his time and always made us feel like he was glad to see/talk with us. He was patient, knowledgeable and personable. I would highly recommend him to anyone--and I will! The management, Justin McCarroll and Kirk Pack, was also superb. They were very friendly and also refrained from pressuring us in any way. They were very informative and gracious. Richard, the tech guru, was VERY helpful to me, a non-techy. He was patient and a wealth of information. It was an all-around great experience and we love our cars!!! More