Sam Pack's Five Star Ford Carrollton

Great experience...friendly salesperson! I worked with Melanie and the process couldn't have been any easier. She was friendly, fast, and even held the car for me when I had to leave town fo I worked with Melanie and the process couldn't have been any easier. She was friendly, fast, and even held the car for me when I had to leave town for a week. I will work with her again in the future! More

Thank you carl I moved here from China just 4 weeks ago, basically can't do anything without a car in Dallas. Started to check different dealer reviews online, which I moved here from China just 4 weeks ago, basically can't do anything without a car in Dallas. Started to check different dealer reviews online, which surprise me that Five star Ford has such high recommendation. I though I should have a try. It took me 50 min to get here by train. Carl was the guy in the front to walk me into the store, that was 3:10 pm, he was absolute helpful and in great patience and efficiency. After test drive two different fusion model, I have made my decision.When I walked out of door with my car, that was 5:10pm. That's the experience I expected, thank you carl. Also the finance guy Brandon, he made the paper work quick and easy, also gave me a very good deal on warranty extension. Great thanks to you guys. More

Excellence Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly recommend her to anyone looking for a new / used Ford !. -Tommy More

Second truck this year Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so m Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so much that I specifically went back to Jennings for the F150. He is a pleasure to work with and goes out of his way to ensure that you get exactly the vehicle you want at the best price in the DFW area. I know that I will be sending my three children to see Jennings when they are ready for a new vehicle. Great job Jennings and I love doing business with you. More

Excellence Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. He really goes to work for the customer and ensured I received the best deal possible. This is how buying a car should be and I know exactly who I will go to for my next purchase. Thank you Jennings and thank you 5 star ford!! More

Super Experience I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could about the F-250 I was test driving. He was still the same when we came in to look at the F-150. When I had questions about what the dealership would do to get the truck ready for selling he brought in R. J. Rebolloso to answer them. At the end I asked if there was any discount for loyal Car Pro Show listeners. Jennings checked and yes there was. Our whole experience at 5 Star was great and we hope to be back within the next year to get a new Expedition. More

Best selection by far with best prices Their inventory by far is the best in Texas. We had so many cars to choose from it was amazing, even though we found a used one that was perfect for u Their inventory by far is the best in Texas. We had so many cars to choose from it was amazing, even though we found a used one that was perfect for us. Only place ever I buy my cars from. Jennings Bryant was on fire as a salesmen. Told him what we wanted and made it happen. More

Very helpful and honest Service was awesome and everytime I have called I have had everything taken care of. Best first car purchase experience. When I left the dealership I Service was awesome and everytime I have called I have had everything taken care of. Best first car purchase experience. When I left the dealership I felt very satisfied. More

Excellent Employees I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two b I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two best employees bar none in the car sales business. I am very impressed and I will continue to buy fords from Sam Pack, Carrollton. More

David Keen was the Best I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and went for a ride, decided I want to purchase. He made all the arrangements and I was on my way in a very short time. He did a follow up call the next day to make sure I was still happy with the purchase. David will find or do whatever is necessary to find the vehicle you want. Michael in finance was also great. He had me in and out in 10 minutes, the quickest time in a finance office ever. More