Sam Pack's Five Star Ford Carrollton

Electrical problem 2013 F150 Vince did a great job helping to get our truck repaired. He kept us informed of what was being done on our truck at all times. The truck runs great no Vince did a great job helping to get our truck repaired. He kept us informed of what was being done on our truck at all times. The truck runs great now! More

Awesome I have worked with Mr. Keen twice now. Both experiences have been awesome. I will continue working with Mr. Keen in the future and I will highly recco I have worked with Mr. Keen twice now. Both experiences have been awesome. I will continue working with Mr. Keen in the future and I will highly reccomend anyone to work with Mr. David Keen. More

Ford Edge Titanium Purchase Honest, professional, and a xxxx good deal. Sales process was efficient. No high pressure or games. Would highly recommend the dealership to my family Honest, professional, and a xxxx good deal. Sales process was efficient. No high pressure or games. Would highly recommend the dealership to my family and friends. More

This is the ONLY Ford dealership to buy from!!! This has been the best car leasing experience I've ever had. it was easy, seamless, and professional. Makenna Purcell, my salesperson, spent the time This has been the best car leasing experience I've ever had. it was easy, seamless, and professional. Makenna Purcell, my salesperson, spent the time needed with me to answer all of my questions and make sure I knew which model to go with, since I was looking at two. She was patient with all of my odd required items, which are probably very different from most people. She went above and beyond to make sure that I got to experience the Ford Escape in every way so that I was 100% in my decision. When it came time to talk money, I had the very best experience with the new car sales manager, Mike Munden. He was very professional, very easy to work with, and we were able to come to an agreeable number fairly quickly. Then I was off to finance, and Justin McCarroll was thorough, explained everything, and made the finance portion very easy, which was nice. I won't go anywhere else to buy a Ford, and will refer everyone I know to Sam Pack's Five Star Ford. If you are looking for a Ford, this is the ONLY dealership to go to! More

Chris Sherman is AWESOME!!!! When my grandparents had gotten into a bad car deal, Chris took the time to speak with them and help them get out of the bad car, and into the car tha When my grandparents had gotten into a bad car deal, Chris took the time to speak with them and help them get out of the bad car, and into the car that they could easily get in and out of, was not too advanced for them, and was comfortable for long drives to visit family. Chris took the time to make sure they understood every part of their paperwork and made sure they were not blindsided by anything. My next car will definitely come from Sam Pack's Five Star Ford! More

Awesome Customer Service!!! I leased a 2014 Ford Edge earlier this year from Sam Pack in Carrollton!!! Wonderful Customer Service-- Even in the snow/ice weather!!! Chris Rocks!!! I leased a 2014 Ford Edge earlier this year from Sam Pack in Carrollton!!! Wonderful Customer Service-- Even in the snow/ice weather!!! Chris Rocks!!! More

Everyone was very friendy, and helpful with our purchase The salesperson, Reuben Krause took his time with us to make sure we looked at every option they had that fit our likes. He was very knowledgeable ab The salesperson, Reuben Krause took his time with us to make sure we looked at every option they had that fit our likes. He was very knowledgeable about all of the various technical aspects of the vehicle. He was friendly without being pushy, and made us feel like we were being treated honestly. More

Great sales experience, no pressure! We had a great sales experience! I've purchased several new vehicles, and dealt with many different salesman. Jose Garcia was one of the best yet, h We had a great sales experience! I've purchased several new vehicles, and dealt with many different salesman. Jose Garcia was one of the best yet, honest, upfront, made us feel very comfortable with our car buying experience. He offered several suggestions that made it possible for us to acquire our 2016 Ford Explorer. Can't wait to see the new dealership when it's finished. Thank you Sam Pack ford. More

Need a Sales Guy Who Listens? Alan Reynolds was a great help in my car buying process. Alan listened to what I was looking for and respected my budget. Even when I did a 180 on the Alan Reynolds was a great help in my car buying process. Alan listened to what I was looking for and respected my budget. Even when I did a 180 on the car I wanted he listened to all my new requests. Kevin Moore and Alan were able to help me out in the final steps of the buying process and I drove away in my dream car! More

very knowledgeable person Alfonzo was one of the most knowledgeable person in the sales room. He was very helpful. I would recommend speaking with him if you want to but a car. Alfonzo was one of the most knowledgeable person in the sales room. He was very helpful. I would recommend speaking with him if you want to but a car. More