Sam Pack's Five Star Ford Carrollton

Fantastic Experience, No Pressure and Great Deal We Purchased a new 2015 F-150 King Ranch 4x4. We spent the last month researching this model and configuration among several dealers, both local and We Purchased a new 2015 F-150 King Ranch 4x4. We spent the last month researching this model and configuration among several dealers, both local and regional. I finally settled on Sam pack of Carrollton as they were on the list of dealers suggested via our SAM's auto club (trucar). And We could not be happier. First: Price: We were offered the best price for the same model and year over all the other dealers we tried. This price was offered up front with no gimmicks, and was the price that included everything but TT&L. Second, Josh, our rep was professional, polite and absolutely low pressure. (zero pressure actually). Third: Our trade was slightly below other dealer offers, however it was fair and was not inflated to reduce the truck price. Fourth: Sam pack doesn't load up the vehicle with dealer options then require you to haggle lower prices. All dealer optional services and items are offered after the deal is made, and with low pressure. We did elect to perform some window tinting. Did I mention our rep spent 4 casual hours with us at the dealership? This allowed us to drive at our pace, review the actual truck at our pace, deal at our pace and never once did he rush or pressure us in any direction. We finished the transaction at about 9 PM. Finally, the dealer had the exact truck in stock that they offered over the phone. This is not common and dealers often lure buyers with any requested configuration only to have a slightly different model or configuration once the person arrives. This was the exact truck we discussed and asked for prior to visiting the dealership. down to every last detail. At finance closing, David Barragan was polite and offered services with low pressure and seemed genuinely helpful and appreciative. After the sales and transfer of items from our trade to the new vehicle Josh then recognized we were hungry and suggested a nearby restaurant, Nice! There are many dealerships in my area, and I will certainly use this dealership again. More

Always the best experience ! We have been coming to this dealership for about 15 years and every time we have left extremely happy. We have visited other dealerships, but we have We have been coming to this dealership for about 15 years and every time we have left extremely happy. We have visited other dealerships, but we have never received the level of service that we have from Sam Packs Five Star Ford in Carrollton! In fact any other place greatly pales in comparison . If you want honesty, integrity, and customer appreciation then you should look no further! This is the place. Dennis White is an outstanding salesman and now manager. You just can't get a better person to help you get you through this major purchase. He is always the consummate professional! Melanie Lucero is more of the same. Her professionalism and courtesy are above all the rest. Justin McCarroll in Finance went above and beyond to ensure our transaction was smooth and easy. I have never experienced this level of customer service anywhere much less at a car dealership. All three of these individuals are to be commended for their exceptional level of service, integrity and honesty. Best all around ! More

New Car Buy Fro Hakem Harrison Bless Hakem's heart. We were his first new car sales and he was able to take my harassment and still get the deal done. Great guy and he will go far i Bless Hakem's heart. We were his first new car sales and he was able to take my harassment and still get the deal done. Great guy and he will go far in the business. Lacks a little in the technical area but that will come with experience. Hakem, take care of your little ones and anyone that has the pleasure to work with you I'm sure will enjoy the experience as much as my wife and I. If I had to buy another new car I would hope that you would be my sales associate. Thanks !!! More

THE PLACE TO GO Needed to find a good used truck for a friend of mine... Talked with Mr. Danny Forcee and Mr. Mike May at Sam Pack's Carrollton Found us the right d Needed to find a good used truck for a friend of mine... Talked with Mr. Danny Forcee and Mr. Mike May at Sam Pack's Carrollton Found us the right deal at the right price... Couldn't be happier at the professional service and expertise we incountered.. This is THE PLACE TO GO ...and these fine gentlemen ...the people to see....to get a great deal on a truck or car More

Very good experience The same excellent experience in purchasing my second car from same salesman. So doesn't that explain it all---the dealership and the salesman Danny The same excellent experience in purchasing my second car from same salesman. So doesn't that explain it all---the dealership and the salesman Danny Forsee.. More

PERSONABLE, CARING, COURTEOUS AND AWESOME STAFF AND SERVICE VERY CARING, PERSONABLE, BEST SALES AND SERVICE STAFF, GREATEST ALL AROUND DEALERSHIP AND THIS IS THE 2ND FORD ESCAPE THAT I PURCHASED FROM THEM, THEY VERY CARING, PERSONABLE, BEST SALES AND SERVICE STAFF, GREATEST ALL AROUND DEALERSHIP AND THIS IS THE 2ND FORD ESCAPE THAT I PURCHASED FROM THEM, THEY ARE ALL WINNERS More

Red Carpet Treatment Great buying experience dealing with great people. Trey, Danny, and the entire staff at Five Star Carrollton made my purchase a VIP experience. It is Great buying experience dealing with great people. Trey, Danny, and the entire staff at Five Star Carrollton made my purchase a VIP experience. It is always a pleasure doing business with an organization that enjoys doing business with you! More

always five stars We have purchased multiple cars from Sam Pack Five Star Ford Carrolton and always got a great deal. Friendly and helpful service thru the whole proces We have purchased multiple cars from Sam Pack Five Star Ford Carrolton and always got a great deal. Friendly and helpful service thru the whole proces. More

Amazing experience. This isnt your typical car dealership. They didnt mess around and try to screw me. They gave me what i wanted for my trade in a didnt try to screw me This isnt your typical car dealership. They didnt mess around and try to screw me. They gave me what i wanted for my trade in a didnt try to screw me on the price of the vehicle i was buying. Everyone was super nice and made the whole process much easier than i could have hoped for. Jared Wingard was my salesperson. He was very quick with the transaction and very thorough when it came to explaining the information i needed to know. I highly recommend you go talk to him if you are looking at buying a new vehicle. More

best experience I had with a dealership The reason why I give this dealership a 5 star because I never experience great service at a dealership before. They really took their time with me to The reason why I give this dealership a 5 star because I never experience great service at a dealership before. They really took their time with me to make sure I get the car of my dream and they made it happen. Thanks 5 star. More