Sam Pack's Five Star Ford Carrollton

Process Melanie and her team worked together to provide me with what i have to say was the fastest process in buying a car I have ever gone through, I came in Melanie and her team worked together to provide me with what i have to say was the fastest process in buying a car I have ever gone through, I came in for service on my truck and bought a new one by the time it was done! Thanks for all your help Melanie! More

New truck purchase Mo Dandan is a great asset to this company. He and Jared Wingard treated my wife and I fantastically. They both went above and beyond to answer our qu Mo Dandan is a great asset to this company. He and Jared Wingard treated my wife and I fantastically. They both went above and beyond to answer our questions and solve any problems that arose during the purchase of my truck. They had to procure another vehicle from a different location which they did quickly and then had to get it ready for delivery to me. They accomplished this quickly and the truck was ready to go when Mo and I finished my paperwork. I want to thank them both and will definitely send them business. More

Awesome! Rey is so helpful. He is our go to guy when we're in the market for new or used vehicles. My entire family shops with Rey and Sam Pack's Five Star F Rey is so helpful. He is our go to guy when we're in the market for new or used vehicles. My entire family shops with Rey and Sam Pack's Five Star Ford of Carrollton. More

Great Experience and Friendly Dealership Jose Garcia was my sales consultant and did a great job in getting me in the truck I wanted. Trey Russell, (GM) was helpful in assisting with this dea Jose Garcia was my sales consultant and did a great job in getting me in the truck I wanted. Trey Russell, (GM) was helpful in assisting with this deal and both made sure I was satisfied with the product. Great purchasing experience!! I passed numerous other dealers to get across town to deal with Sam Pack in Carrollton. They conduct business as it should be handled not playing games. Thanks guys...... More

Great buying experience My wife and I were able to find a car that exceeded our expectations and came with a great price. It was as good of a buying experience as I could exp My wife and I were able to find a car that exceeded our expectations and came with a great price. It was as good of a buying experience as I could expect. More

Excellent Service From Drew Crysdale Service Manager Drew is by far the best Service Manager I have ever dealt with at a Ford Dealership. Drew has great customer service, and attention to detail on an i Drew is by far the best Service Manager I have ever dealt with at a Ford Dealership. Drew has great customer service, and attention to detail on an issue is excellent. Ford would be lucky if all service managers were like him. More

Wonderful Experence Danny Forsee found the perfect car for me not once but twice! He was able to get my payments where in needed them to be. I didn't feel any pressure ju Danny Forsee found the perfect car for me not once but twice! He was able to get my payments where in needed them to be. I didn't feel any pressure just genuine care. When the first car a 2008 Ford Focus I bought from Danny was totaled I knew the insurance company wasn't going to give me what my car was worth. I was so devastated to say the least. I called Danny Forsee and he assured me that he would find me another car that would be just as nice if not better. I hung up the phone feeling hopeful. Sure enough within a few days he called me and said he found the perfect car for me. and that he was holding it for me. I rushed to the Five Star Ford in Carrollton and sure enough Danny had found another perfect car for me. A 2007 Honda Civic with low miles and low payments. He kept his word, it was better then what I had before! Thank You Danny for taking care of me. More

Great Customer Service My experience was very rewarding and the sales person was very personable and knowledgeable of the vehicles that he was selling. If he did not now an My experience was very rewarding and the sales person was very personable and knowledgeable of the vehicles that he was selling. If he did not now an answer he would find someone that did. More

used car purchase The whole process was very easy and Mr. Fernadez was very helpful and curteous. I would definately buy another vehicle at this location. The new deale The whole process was very easy and Mr. Fernadez was very helpful and curteous. I would definately buy another vehicle at this location. The new dealership looks good! More

Salesman Jared Wingard was extremely helpful. We were searching for a new truck and Mr Wingard was very helpful and knowledgeable. The rest of the staff were extremely pleasant and helpful also. T We were searching for a new truck and Mr Wingard was very helpful and knowledgeable. The rest of the staff were extremely pleasant and helpful also. They all made us feel very comfortable and at ease. More