Sam Pack's Five Star Ford Carrollton

Went to look at a Ford F150 truck The truck I went to test drive was sold just before I got there. We found a better one, purchased it and drove it home. The truck I went to test drive was sold just before I got there. We found a better one, purchased it and drove it home. More

17 escape I had a great experience at the dealership in terms of the deal I got, but I would have preferred a little more professionalism from my salesman. I had a great experience at the dealership in terms of the deal I got, but I would have preferred a little more professionalism from my salesman. More

Best dealership in dfw mwtroplex After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer service. It seemed nobody wanted to sell us a car. One guy at a Plano location tried to sell us Jesus. Yes, you read that correctly he was more interested in if we were saved rather than if we wanted to buy a SUV. So, I kept looking and did an Internet inquiry at the Carrollton location about a Ford Explorer and Reuben Krause promptly called me back. He was more than eager to sell us a vehicle, and worked with us on a great deal as well. It was pretty painless. Michael Pisarik in the finance department was awesome as well. He beat our USAA interest rate (practically unheard of) and we even financed through the dealership. And that's how you close a deal! Thanks guys, y'all both are rock stars at your jobs. More

Excellent Customer Service Melanie's motto was on point. This is why I came back for my second truck purchase and look forward to my third. Thanks Melanie! Melanie's motto was on point. This is why I came back for my second truck purchase and look forward to my third. Thanks Melanie! More

Surprised! First off, never have I ever (I know...never say never) owned a ford or thought about owning what, but through word of mouth I was told to go see Mela First off, never have I ever (I know...never say never) owned a ford or thought about owning what, but through word of mouth I was told to go see Melanie. We talked on the phone and I told her exactly what I would want and boy did she deliver. I went to go test drive (just test drive) and potentially trade in my 15 RAM 1500. I was interested in looking at the 2017 Escape and let me tell you I sat down and I LOVED it. Melanie was very informational, showed me everything about the vehicle. We talked numbers and she did everything she could to get it as close to the monthly payments I wanted. She did everythong she possibly could to get my dream car. I have never owned a brand new car and I am so blessed that Melanie was my first new car sales person. With shopping around at a few dealerships, when I walked into Sam packs Five Star ford I knew this was my vehicles home. I look forward to using Melanie if I ever need to get another car and I will highly reccomend her to anyone looking for a vehicle. Thank you so much! More

Amazing! My experience with five star ford of Carrollton has been great! I've bought 2 used vehicles from Melanie! And now I'm in my first new car! So this is My experience with five star ford of Carrollton has been great! I've bought 2 used vehicles from Melanie! And now I'm in my first new car! So this is my third car! Melanie will go out of her way to get you a great car! She's so nice and experienced in the field she loves! She'll answer any question you have with a smile! I'm very happy and pleased! Thank you! More

Great Job, Great Service Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Thank you!!! More

Five star excellence Melanie is awesome!! Always great to work with and makes me comfortable throughout the car buying process. Her efforts in getting me what I need are g Melanie is awesome!! Always great to work with and makes me comfortable throughout the car buying process. Her efforts in getting me what I need are greatly appreciated and I would refer her to anyone! It's obvious she cares a great deal about her job as well as her customers More

Straight Forward Sean was a straight shooter and didn't try to sell me a truck I didn't want but what fit my needs! Sean was great and will be highly recommended to fr Sean was a straight shooter and didn't try to sell me a truck I didn't want but what fit my needs! Sean was great and will be highly recommended to friends and colleagues. More

Got the deal I was looking for. I have been driving a 2001 Saturn for 16 years. It was a great cat but age finally caugyt up with it. The Car Pro gave a good review a few months ag I have been driving a 2001 Saturn for 16 years. It was a great cat but age finally caugyt up with it. The Car Pro gave a good review a few months ago on the Ford Fusion. Sam Pack Five Star Ford in Carrollton, Texas is one of their perfered dealers. I contacted them on line. I recieved a call from the next day and an appointment was arranged. Orlando Chavez was tha sales consultant that contacted me. When i arrived at the dealership he had a car that met my specifications ready for me to inspece. I viewed this ca and acouple of others. I purchased the origonal car presented and was very pleased with the price. Orlando and the othe personell i came in contact with were all very courtious. I am very happy to say this was not a high pressure sales experience. More