
Sam Leman Toyota Bloomington
Bloomington, IL
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Good customer service except important details were left out of the car . Could’ve provided more information about the car since I wasn’t there to see it in person. Several scratches that weren’t mentioned out of the car . Could’ve provided more information about the car since I wasn’t there to see it in person. Several scratches that weren’t mentioned and that I didn’t see in the pics until the car was delivered. The brake pads cut the rotor and I wasn’t aware of that until I got in the car so I’ll need to replace the brake pads and rotor immediately. Being from a southern state, I had to do individual research to find out that northern cars tend to have rust on it cause of the salt on the roads to combat the snow. Feel like I should’ve gotten the car cheaper if I had all this information in the beginning. If I was there in person I assume I’d have no complaints. Would NOT recommend purchasing a car from this dealership if you don’t see the car in person first. More
Always great and pleasant service with Sam Leman Toyota. Hugo was a great help with my recent purchase of a 2022 Camry. And Seth as well with my 2021 Supra. Always pleasure doing business with you guys. Tha Hugo was a great help with my recent purchase of a 2022 Camry. And Seth as well with my 2021 Supra. Always pleasure doing business with you guys. Thanks again! More
Suzi Williams was excellent as our salesperson. She guided us through the whole process to help us find the vehicle we desired. I would highly recommend her to our friends and for any of our future pu guided us through the whole process to help us find the vehicle we desired. I would highly recommend her to our friends and for any of our future purchases. More
Hugo was awesome to work with. No pressure and very knowledgeable about the vehicles. Working with Hugo and Taylor was a pleasure. They worked with me on my trade value and exceeded my expectations. knowledgeable about the vehicles. Working with Hugo and Taylor was a pleasure. They worked with me on my trade value and exceeded my expectations. More
At first my experience was great! I was helped by Roy H. . Then the night I traded in my old car, I had left a few items. I hadn’t even left the car lot yet. Walked back in and was told by Seth that they w . Then the night I traded in my old car, I had left a few items. I hadn’t even left the car lot yet. Walked back in and was told by Seth that they would get put up. I went in a few days later to get my license plates and supposedly my items were thrown away. I feel this is unacceptable due to you guys telling me you would put my items up for me. Even tried to speak with the manager and he was so insensitive about the whole situation! I advise you to take your car business somewhere else, that the sale people are not liars and stand on their word. More
Hugo was awesome to work with. He made buying a vehicle out of state, sight unseen, quick and easy. Communication was excellent every phase of the sale. Couldn't have asked for a better experience! out of state, sight unseen, quick and easy. Communication was excellent every phase of the sale. Couldn't have asked for a better experience! More
I had a very great experience working with Jason Goble in purchasing a new vehicle. He was very flexible and was able to help me make my purchase of my 2021 Corolla LE as smooth as possible. Jason was very a purchasing a new vehicle. He was very flexible and was able to help me make my purchase of my 2021 Corolla LE as smooth as possible. Jason was very attentive to my needs and was very accommodating. I first met Jason on the lot during a walk-in, he was very friendly and was able to schedule a test drive on the weekend for me. He was very down-to-earth and made the whole car buying process less intimidating. I had already gotten financing through my credit union but he was able to work with Jake Marlow to help me get a better rate on my financing. Very satisfied with my purchase and overall experience at Sam Leman Toyota. I would recommend others to check them out if buying a vehicle. More