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Sam Leman Toyota Bloomington

Bloomington, IL

4.3
102 Reviews

1615 Morrissey Dr

Bloomington, IL

61704

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Showing 102 reviews

October 23, 2021

The service department is topped only by the customer service and sales departments. Second to none. Keep up the Great work. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
October 15, 2021

Hugo was awesome to work with. No pressure and very knowledgeable about the vehicles. Working with Hugo and Taylor was a pleasure. They worked with me on my trade value and exceeded my expectations. More

by brdejay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo, Taylor
October 13, 2021

At first my experience was great! I was helped by Roy H. . Then the night I traded in my old car, I had left a few items. I hadn’t even left the car lot yet. Walked back in and was told by Seth that they w More

by Harper02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy, Seth
September 16, 2021

Hugo did a great job! We love our Toyota Sienna! I was able to get the vehicle purchased in a timely fashion and that was much appreciated! More

by murphy_217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
August 30, 2021

Hugo was awesome to work with. He made buying a vehicle out of state, sight unseen, quick and easy. Communication was excellent every phase of the sale. Couldn't have asked for a better experience! More

by caf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
July 26, 2021

I had a very great experience working with Jason Goble in purchasing a new vehicle. He was very flexible and was able to help me make my purchase of my 2021 Corolla LE as smooth as possible. Jason was very a More

by SJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Goble, Jake Marlow
July 08, 2021

My experience with Hugo Bucio at Sam Leman Toyota has been very positive. I recently bought a new 2021 Camry LE from this dealership and everything went perfect. Before I purchased the Camry LE I test dr More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Bucio, Jacob Marlow, Rick Waldschmidt
June 29, 2021

Everyone very friendly. Our salesman Tony Clark was friendly and helped us through all questions and paperwork. This was our first time with this dealership and would recommend them to others looking f More

by Ed R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Clark and Blenn
April 21, 2021

I inquired about a used car and was told that they could take $35 off asking for their best price. (not $350....$35) I said thanks but that won't work. Over the next week I received 20 text messages/3 phone More

by Jason Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think the only one who didn't contact me was Sam Leman
Apr 22, 2021 -

Sam Leman Toyota Bloomington responded

Hello Jason, we are sorry to hear that you are dissatisfied with your recent experience with us. While we always strive to find a price that our customers are satisfied with, we are not always able to meet the customer's expectations on vehicle price. That being said, part of the customer service we provide is customer follow-up and we are sorry to hear that you felt that this follow-up was excessive. We appreciate your feedback and will do our best to improve the overall experience in the future. Please feel free to contact us at 309-662-3800 if you have any further questions or concerns. Thank you.

January 22, 2021

Chad Faulkner was our sales rep when we were looking for our new Highlander. Chad was very knowledgeable and helpful, he explained all the upgrades. More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Faulkner
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