Sam Leman Toyota Bloomington

Second car bought here in last year(Rav4 & Highlander). Sales Rep Sebastian Garcia is why we came back. Honest, knowledgeable, and efficient. I recommend him without a doubt. The finance department the sec Sales Rep Sebastian Garcia is why we came back. Honest, knowledgeable, and efficient. I recommend him without a doubt. The finance department the second time around not so good. 2 hours into the 3 hour ride home I get a call from finance mgr stating paperwork was all wrong. Wrong VIN... Plates, registration, all paperwork etc... had to be resent to me, and resigned. Sorry, the VIN is the one thing that everything else depends on. Get it right Jake. The finance rate... well we will save that for another time. Salesman 5 stars. Finance Department not so much. More

I looked high and low for a certain car in good shape with low miles and a good price. I found the needle in the haystack in Bloomington at Sam Lehman Toyota. Damian took care of my purchase and it was with low miles and a good price. I found the needle in the haystack in Bloomington at Sam Lehman Toyota. Damian took care of my purchase and it was a totally positive experience. Damian and Travis in finance moved through the process quickly and did not take drag the buying process out at all. Class act, highly recommended. Thank you! More

I worked with Alfonso and he and all the other people who assisted him with helping me purchase of my new car very good were of the highest rating that I can give (which I think is six stars} THANK ALL OF YO assisted him with helping me purchase of my new car very good were of the highest rating that I can give (which I think is six stars} THANK ALL OF YOU FROM SAM LEMAN BLOOMINTON who help me get a new car. William R. Mehrhoff More

I worked directly with Juan Vazquez on the purchase of a New Vehicle for my Parents who live in Bloomington remotely from Texas, where I live. Everything started out with an internet inquiry which Juan res New Vehicle for my Parents who live in Bloomington remotely from Texas, where I live. Everything started out with an internet inquiry which Juan responded to very quickly. Everything proceeded smoothly as we worked together to determine what my Parents wanted in a new Vehicle, pricing and the Vehicle search. Because my Parents were trading in a Highlander and downsizing to a RAV-4, the Vehicle configuration was going to be new to them. I requested that Juan take a similar Vehicle over to their Residence to see it, and he was willing to do so. He was patient and understanding through the Process, and despite the fact that I pushed to get the best price for them, we were able to agree to Terms. In the end, Juan and the Dealership located a Vehicle matching the Description of what my Parents were looking for and within a few weeks, they had what they wanted, at a price level and trade in value which I was happy with. Juan did a great job and understood just the right amount of communications for the deal. Not too many messages, responses when requested and prompt updates as to what the progress was. My goal was to take the stress off my Parents through the Process and Juan did just that. I thank him for the way he and the Sam Leman Dealership handled the Transaction and would highly recommend Juan Vazquez to others, who might be interested in the Vehicle Purchase Process. Thank you and job well done! More

I worked out a deal with the sales person and sales manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was unable to get tot he dealership Saturday before they closed but I offered to put something down on my credit card, the sales manager said not to worry about it if I was coming in on Monday. I emailed him on Monday morning around 10:00 and said I had the check in hand and will be there around 3:45. He replied back that he would see me then! Around 1:30 I get an email from the sales person saying they sold the truck. I contacted the corparate general manager and discussed it with him. He agreed they chould have contacted me before sellign the vehicle to verify I would be there to close the deal. He said he would get with the sales person the next day and have atalk with him He said they will at least find me another vehicle about the same or better at the same price. The next afternoon I got a link to the companies inventory and said to let me know if they could help. A far cry from what I was told and they have not gotten back a hold of me even after I reached out to the GM again. DO NOT TRUST THIS PLACE, THEY HAVE NO INTEGRITY AND JUST TELL YOU WHAT YOU WANT TO HEAR. DO NOT BUY FROM HERE. SINCE THIS HAPPENED I HAVE HAD TWO OTHER FRIENDS WITH BAD EXPERIENCES FROM HERE AND WILL NEVER BUY FROM A SAM LEMAN AGAIN. More

Very nice polite not pushy easiest experience we ever had at a dealer. Juan was great as our salesman!!! at a dealer. Juan was great as our salesman!!! More

Wonderful customer service provided by Jason. Great communication and great effort to find the car we wanted. Great communication and great effort to find the car we wanted. More

I worked with Kylie, “Service Advisor” yesterday. Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toy Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toyota Recall was checked. The result for the recall indicated my car was safe and did not need to be corrected. My 2023 Toyota Highlander has operated flawlessly since I purchased it a year ago. I trust Sam Lemon Toyota to work on my car and believe the 1 hr and 1/2 drive is well worth it! I highly recommend this dealership and if you are lucky enough to get Kylie as your service advisor, you will be well taken care of!! More

Worked with Jason for our New Sienna , he was transparent and kept me informed during the whole process and kept me informed during the whole process More