Sam Leman Mazda
Bloomington, IL
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My experience purchasing a car from Sam Leman Mazda was excellent. I worked with Consuela through the entire purchase. She was fast to answer all my questions and also kept me well informed along the way a excellent. I worked with Consuela through the entire purchase. She was fast to answer all my questions and also kept me well informed along the way about timing and next steps. I would highly recommend working with Consuela to purchase your next vehicle. More
It was a pleasure to have Justin Schultz as my car salesman . He went above and beyond to meet my needs . He was very transparent and helpful which helped to put my mind at ease because I haven't been salesman . He went above and beyond to meet my needs . He was very transparent and helpful which helped to put my mind at ease because I haven't been in the market for a long time in regards to purchasing a vehicle. My experience with Justin will never be forgotten . Love his personality and humor , too . More
I worked with Justin Schultz at Sam Leman Mazda in Bloomington. My experience was AMAZING! I was looking for an upgrade to my Kia Optima, as our family is growing and a bigger vehicle was a must have! Bloomington. My experience was AMAZING! I was looking for an upgrade to my Kia Optima, as our family is growing and a bigger vehicle was a must have! We traded in two vehicles for the 2018 Jeep Compass Limited that Justin and I found. To complete the trade Justin actually drove with me to my house about 25 minutes from the dealership to pick up the second car since my husband was working. He drove the second vehicle back while letting me get an extended test drive in the Jeep. Throughout the process Justin continued to go above and beyond for me! The other employees at the dealership checked in on us and talked with us like we were all good friends! The team worked hard to get payments for the Jeep within my budget - they actually helped get my payments even lower than I’d hoped!! Mo, the finance manager, walked me through the packages of warranties available to me and helped me choose the right options for my family. I went back the next day to return some final paperwork, the employees recognized me and continued to make me feel comfortable. I would absolutely recommend Justin and the rest of the Sam Leman Mazda team to anyone looking for a new/used vehicle! I will be returning in the future when our family needs vehicles. More
Jen Olsen was the BEST car sales representative I have ever worked with! She was a no hassle, to the point, very personable and attentive rep! She listened to what I wanted and to what I didn’t want! She ever worked with! She was a no hassle, to the point, very personable and attentive rep! She listened to what I wanted and to what I didn’t want! She was not pushy. I can not say enough GREAT things about my car buying experience at Sam Lemans! everyone was friendly but Jen and Mo -sales mgr - were WONDERFUL! I will not hesitate to buy there again or to refer anyone to them and know they will be taken care of! THANKS JEN - YOU ROCK! And the JEEP is GREAT! More
Bought a beautiful Mazda CX-5 and cannot say enough about our all around experience. Salesman Victor was awesome! Knowledgeable, pleasant, kind, never pushy. From the moment I walked n the door the reception our all around experience. Salesman Victor was awesome! Knowledgeable, pleasant, kind, never pushy. From the moment I walked n the door the receptionist, manager, salesman, finance/businessman were great!! More
Title and registration Sam Leman Mazda provides very poor customer service, I purchased a vehicle and they made me wait for my vehicle registration for more than a month. My Sam Leman Mazda provides very poor customer service, I purchased a vehicle and they made me wait for my vehicle registration for more than a month. My temporary permit has already expired and I’m unable to legally drive new vehicle. Very Unfortunate! The dealer did not reply to my emails and phone calls! I would not recommend this dealership to purchase a new car. More
Changed original payment agreement I live 3 hours away so I wanted to agree on a payment before I drove all that way, we agreed on a maximum monthly payment that was supposed to be out I live 3 hours away so I wanted to agree on a payment before I drove all that way, we agreed on a maximum monthly payment that was supposed to be out the door price, All tax, title, fees included. Drove there and signed the paperwork and payments are $45/month higher then what we agreed upon! I have text messages to prove it! More
Cant say enought about saleman Tim Stuepfert I recently purchased a 2016 Ford Escape. When I met with Tim I didn't even know what kind of car I was looking for. After test driving a few, Tim was I recently purchased a 2016 Ford Escape. When I met with Tim I didn't even know what kind of car I was looking for. After test driving a few, Tim was so patience and listen to me what I wanted. He found me a car that I love and the color was perfect. Thank you Tim Stuepfert for making this experience a good one, I would highly recommend him to my friends. More