Sam Leman Ford Bloomington
Bloomington, IL
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I highly recommend Matthew Chasteen! He was very knowledgeable and made the car buying process smooth. He was very down to earth. I will keep Matt in mind for any future purchases! He was very knowledgeable and made the car buying process smooth. He was very down to earth. I will keep Matt in mind for any future purchases! More
Big Frank was extremely helpful throughout my purchase process! I drove over 100 miles to get to Sam Leman and Frank made sure my trip was worth it! I drove home in a new F150 Lariat! process! I drove over 100 miles to get to Sam Leman and Frank made sure my trip was worth it! I drove home in a new F150 Lariat! More
My experience with this dealer has been a nightmare. In Jan 2023 I bought a 2020 Escape Hybrid with 10k miles. I was warned it was a buyback/lemon but only because they had no parts for the battery dur In Jan 2023 I bought a 2020 Escape Hybrid with 10k miles. I was warned it was a buyback/lemon but only because they had no parts for the battery during the pandemic. I then took it in for maintenance and oil change as required but started hearing noises after TWO inspections. I then went to a Car-X that found multiple issues with brakes that should have been covered by Powertrain Warranty. When I returned car to Leman, I was told it was now undriveable and needed more than $2,000 in repairs. The service mgr does not return calls. Meanwhile Sales tells me my trade in value is $5,000 less than Kelley Blue Book because of all the repairs the car needs. My best advice: Stay away from these guys! More
Our salesman, Matthew, was fantastic. He made the process of buying our new vehicle easy and seamless, as did Amy in the finance office. This was my first purchase with Sam Leman, but I w He made the process of buying our new vehicle easy and seamless, as did Amy in the finance office. This was my first purchase with Sam Leman, but I will be back for my next vehicle with Matthew. More
What a smooth and easy experience! Professionalism is held to a high standard at Sam Leman Ford and the team meets the bar. We drove over 80 miles to get to the dealership and from t Professionalism is held to a high standard at Sam Leman Ford and the team meets the bar. We drove over 80 miles to get to the dealership and from the Sales Manager Manny Bailey, the Sales Representative DeAndre Riley and the Finance Officer Amy Kiper, we couldn't ask for a better experience. The team is there to facilitate you a buying a vehicle, not pressure you into a vehicle they think you should have. If you want the best buying experience around, head to Sam Leman Ford in Bloomington. I'll be heading there for my next vehicle as well as pointing anyone looking for a vehicle in their direction. Well done team and keep up the good work. A++ More
The service was excellent in regard to the salesman and financing department working hard for me (didn't need to finance the vehicle, but the individual working in there was quick and personable). I was l financing department working hard for me (didn't need to finance the vehicle, but the individual working in there was quick and personable). I was looking for a vehicle for my daughter. The only reason I am leaving a 4 star rating is due to the condition of the first vehicle I drove- it smelled musty and oil was leaking from the engine area. The second vehicle I drove was in excellent condition and appeared to have been serviced they way they should be when they are for sale at a dealership. More
This dealership was able to find me a great car very quickly! Tom Smith was wonderful to work with and made the purchasing process very simple and quick so I was able to start driving my new vehicle fas quickly! Tom Smith was wonderful to work with and made the purchasing process very simple and quick so I was able to start driving my new vehicle fast! More