Sam Leman Chrysler Jeep Dodge Ram Bloomington
Bloomington, IL
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I had a engine replaced by this dealer 6/7 mos ago. ..It has been in my local twice since then...the first issue was that I could smell anti freeze every time I stopped my car...the dealer near me found ..It has been in my local twice since then...the first issue was that I could smell anti freeze every time I stopped my car...the dealer near me found out that clamps we either never put on or fell off etc...I had to pay $185 diagnostic fee at my local dealer for them to find this error and this dealer only offered to pay half of the diagnostic fee...now my ac is not blowing cold(supposedly it should have been drained when they did the motor and refilled)...this dealer has to charge it with a special dye to see if there is any leaks because they don't know(they didnt see any issues)...another $600 costs...Let's see if they are willing to step up and reimburse me in full for this bill. I also have a crack in a pvc pipe which caused a vacuum leak which is why my check engine light came on. If the dealer chooses not reimburse me my next step will be the BBB and anyone else that will listen to me!!!! Eric Cawton? has spoken to me and offered to reimburse me for my expenditures because their was nothing noted in their paperwork that they had refilled my a/c unit after they replaced the engine as it should have been done. More
We have purchased ALL of our vehicles from this dealer. 3 Jeep Wranglers (2 Rubicons, both brand new), 1 Jeep Compass, a Dodge Caliber, a Mini Cooper, and most recently a gently used 2019 Toyota Tacoma pi 3 Jeep Wranglers (2 Rubicons, both brand new), 1 Jeep Compass, a Dodge Caliber, a Mini Cooper, and most recently a gently used 2019 Toyota Tacoma pickup truck. We worked with Suzie Williams who was absolutely amazing from the first phone call. She NEVER gave us a hard sell. She was truly interested in having us find the right vehicle for our needs and budget. We met in person and made several test drives over several days. There was no rush. By the time we were done with things my wife and I felt like Suzie was a family friend! We did the financials with Todd, who was excellent at explaining the details, and we got everything wrapped up in a matter of just a couple of hours. There was a small ding in the driver's door that we wanted fixed and Suzie took care of getting it to the body shop and fixed like new. Suzie truly went WAY out of her way to make sure we were completely happy with our purchase, and we are! We would whole-heartedly recommend Sam Leman CJDR Bloomington and especially Suzie Williams! More
I had a wonderful experience with this dealership. Others sold vehicles out from under me while i was on my way to test drive. The Sam Laman Dealership and specifically Doc McLeod were professional, f Others sold vehicles out from under me while i was on my way to test drive. The Sam Laman Dealership and specifically Doc McLeod were professional, friendly and very informative. Doc was incredible during this process going over the vehicle with me while i was in transit (I live over an hour away). He also communicated withy sister to help me gather information (this was very helpful as I work a lot and have very little time to spare). Doc followed up with me after the purchase of the vehicle to ensure no problems had arisen over the few days I have been driving it. I was VERY impressed with Doc and the Sam Leman auto group. I cant thank them enough for making the vehicle buying experience a good one and for helping me find my perfect Jeep. More
Chekhouna Thiam is a person with a lot of integrity. we meet outside of his business. His vehicle door got caught by the wind causeding a very noticeable dent in my wife’s new car. to frame this correctly meet outside of his business. His vehicle door got caught by the wind causeding a very noticeable dent in my wife’s new car. to frame this correctly had he not said anything I would not have noticed this until I got home as it was dark outside. he waited for us to return to the car and explained what happened. and offered to pay for the repair. I really appreciate the honesty. though I did not purchase a car from him or his dealership I feel that he is a person with high character. he set up an appointment with the repair person and paid for the repair. and my wife could not be more happy with Carmedic for the repair they did. thank you Chekhouna Thiam for being the person that you are. Wayne E. More
Travis and Will made things very easy for mydaughter Travis and Will made things very easy for my daughter when we purchased her new van. I would highly recommend this dealership! We will be back! Travis and Will made things very easy for my daughter when we purchased her new van. I would highly recommend this dealership! We will be back! More
Been with SL of Bloomington since 2004. Just picked up my 5th Wrangler from them yesterday! Suzi Williams and Manny Bailey had me in and out in 2 hours with amazing customer service as always! Thanks! my 5th Wrangler from them yesterday! Suzi Williams and Manny Bailey had me in and out in 2 hours with amazing customer service as always! Thanks! More
Drove up from Mississippi to work with Kyle and buy my truck. It was hassle free and I got everything done over the phone before making the trip up. It was a smooth process and I would recommend anyone to truck. It was hassle free and I got everything done over the phone before making the trip up. It was a smooth process and I would recommend anyone to Sam Leman. More
This is our 3rd vehicle my wife and I have bought from Travis. He made everything very quick and easy and even offered to drive some stuff out to me I left in my truck. Travis. He made everything very quick and easy and even offered to drive some stuff out to me I left in my truck. More