Sam Leman Chrysler Jeep Dodge Ram Bloomington

Dylan was great to work with. He was informative and charismatic. He was very helpful in finding what I wanted! He was informative and charismatic. He was very helpful in finding what I wanted! More

Jen was fast and friendly and very patient I’d recommend her to all my friends and family her to all my friends and family More

Sara Studer was great to work with. She helped us find exactly what we wanted in a new car and guided us through the process. Murdock McLeod stepped in and got us set up with the new te She helped us find exactly what we wanted in a new car and guided us through the process. Murdock McLeod stepped in and got us set up with the new technological features. He took the time to explain the more complicated features. More

I'd been looking for a used Subaru Crosstrek and came across one in late July, on the Sam Lehman website. Keep in mind the drive is more than an hour each way. I set up an appt with Kyle to take a test d across one in late July, on the Sam Lehman website. Keep in mind the drive is more than an hour each way. I set up an appt with Kyle to take a test drive. I liked the car and we negotiated. Fine so far, but that was the last good thing about this whole deal. 1. Kayla (Mikayla?) the finance person takes over. It was already after 7 pm and I still had the drive home. Literally, she hammered at me about a service contract for two hours and would not complete the paperwork. Finally, she said she could add the service policy but get me a lower interest rate, balancing out my payment. Fine. Whatever. She wraps it up after 9 pm, hands me a folder, grabs her purse and we walk out. 2. I get home after 10 pm and open the folder so I have the docs for my insurance guy. Guess what...NO DOCS. Kayla handed me an empty folder. What if I had been pulled over or got in an accident that night?! NOTHING to prove this was my vehicle...NOTHING. Unbelievable. 3. I had to talk to SEVERAL people the next day to get this resolved, Kayla was one. She says, "I usually hand over a USB with the docs." Ummmm...BUT YOU DIDN'T. No interest in talking to her. Manager finally emails my docs. 4. The car had some minor dents that they promised to repair, but I'd have to drive back, get a loaner, and leave the car overnight. Kyle told me he was waiting for the second key and then we could do it all together. A week later he told me he had the key and to make an appt (Thursday, since the repair guy only works on Fridays) and he'd give me the key AND the floormats the previous owner dropped off. I make ANOTHER TRIP there and back, and was given a HUGE, gas-guzzling truck as a loaner. When I dropped the Crosstrek off, Kyle showed me the floormats and I told him to put them in the back of the car. 5. Made YET ANOTHER TRIP to and from the following Saturday; set it up with Kyle. It was SUPER stormy and I had to fill the truck with gas. Crazy scary drive. Made it to Bloomington and...NO KYLE. They handed the keys and tried to send me on my way, but there were NO FLOORMATS IN THE CAR. Nobody would talk to me; said I had to wait for Kyle to get back, blah, blah. Sat for about another half hour or so. Finally got mad and asked for a manager who (lo and behold) walked to the back and found Kyle. 6. Guess what...NO FLOORMATS. Golley gosh. Don't know what happened; they were at my desk and when I came in they were gone. Oopsie. 7. I asked for replacement floor mats, Kyle looked up the price and promised me he'd have a set mailed directly to me. I am completely NOT shocked that it's now SEPTEMBER and I never received the floormats! Incredibly awful service and transaction, all around. Miserable experience. The only good thing is that I did my homework and knew I'd be happy with the car I purchased. That's the ONLY silver lining. More

Jen Olsen was a great help in finding my girlfriend a car. She was very professional and extremely nice. car. She was very professional and extremely nice. More

Very nice, welcomed you with open arms and helped out as much as she could with trying to get me a car. much as she could with trying to get me a car. More

Everyone here was great! Very friendly, patient and worked through dealing with a teenage first time car buyer. Thanks Jen and Anthony! Very friendly, patient and worked through dealing with a teenage first time car buyer. Thanks Jen and Anthony! More

Such a great experience. Don was absolutely fantastic to work with. He made the buying experience so easy and painless. He is very down to earth and not the slightest bit of Don was absolutely fantastic to work with. He made the buying experience so easy and painless. He is very down to earth and not the slightest bit of pushy. He really takes time to talk to you and figure out your want/needs. Will definitely recommend to anyone! More

the sales manager anthony krizman is why me and my friends go back to sam leman, you have the most humble, caring and professional sales manager ive ever met. Don from sales did a wonderful job showin friends go back to sam leman, you have the most humble, caring and professional sales manager ive ever met. Don from sales did a wonderful job showing me and eventually taking care of us when we bought our vehicle. These folks deserve recognition More

Don and Anthony got me in a super nice truck. They are a pleasure to deal with. Made buying a truck way less stressful and went above and beyond what other dealers do. I highly recommend going i They are a pleasure to deal with. Made buying a truck way less stressful and went above and beyond what other dealers do. I highly recommend going in to see Don or Anthony.! More