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Sam Leman Chrysler Jeep Dodge RAM Fiat Morton
Morton, IL
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Great experience, if you are in the market for a vehicle stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will vi stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will visit again. More
They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your hiding behind a phone acting all tuff won’t talk all that to my face🤡 but aye I guess your an assistant for a reason you don’t do your job good enough or respect your customers to be any higher let along assistant, you need to go back to training with your clueless disrespectful xxx self!!! Yall nothing but bad for business, overcharge, don’t even do your simple jobs your hired to do, and lie straight to the customers face. Go ahead and hide behind those phones like yall good at. they don’t check and run their cars through an inspection before selling you anything, and hide all the little things you wouldn’t see at a first inspection, I purchased a 2019 dodge charger R/T had a bent rim which cost me $2,000, wrong fluids were put in my car and they failed to inspect the car and make sure right fluid was in, cost me another $250, all just a run for the money in your pockets don’t really care about helping the customers. Then let’s talk about my new 2020 scat pack charger they did the same thing, didn’t check or replace fluids, left my coolant almost empty Won’t be bringing anymore of my business back nothing but lies scams and people half xxx thier jobs and get away with it. Jokes jokes jokes🤡🤡🤡🤡 More
Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they owe me?? Then block me from email and don’t take my call?? POOR VERY POOR More
I bought a new 2019 RAM truck. It took over 4 hours of 'haggling' to finally arrive at a price, but what was worse was that it took over 4 hours to PICK UP the truck at a later dat It took over 4 hours of 'haggling' to finally arrive at a price, but what was worse was that it took over 4 hours to PICK UP the truck at a later date. Not a pleasant experience. The ONLY service work was when the 'check engine' light came on. It cost me $180 for them to tell me what was wrong and over $1800 of parts and labor and it still wasn't fixed. They had to call the manufacturer who suggested they check they wiring. The service dept. found some corroded wires which they cleaned up and the truck was fine. I still had to pay the $1980 for parts that it doesn't appear that it needed. I will never do business with thi dealership again. More
Bought a used car from them and it was the worst decision ever. The car had some permanent codes due to a faulty aftermarket exhaust install and was tuned for 93 octane. Neither of these issues were disclose ever. The car had some permanent codes due to a faulty aftermarket exhaust install and was tuned for 93 octane. Neither of these issues were disclosed and in fact, they cleared the active codes to sell me a car with no visible issues. The morning after purchase, the permanent codes threw check engine light and they refused to help it cover repair costs. That is on top of the warranty I purchased for $6,000. The fix is a whole new exhaust system, fuel pumps, catalytic converters, and a new oxygen sensor install. Their were also random knocks and ticks that would show up after I drove for a while that I never could have discovered in a short test drive. Worst dealership I've ever seen. Runn from the lying crooks as fast as you can. More
I was in the market for a Ram Power Wagon and found a one-of-a-kind 75th anniversary edition at Sam Leman in Morton. Living in Colorado presented a challenge in being able to visit the dealership and see one-of-a-kind 75th anniversary edition at Sam Leman in Morton. Living in Colorado presented a challenge in being able to visit the dealership and see the vehicle firsthand, however. I worked with Anthony "AJ" and he was able to help me with some detailed questions I had as well as hold the vehicle so I could fly out and test drive it.(Holding vehicles is not standard practice I should add but I secured it with a down payment showing I was a serious buyer.) After a cancelled flight and a 14-hour impromptu road trip I then worked with AJ right after a severe snowstorm and during an arctic blast. Not exactly vehicle shopping weather but AJ was onsite with a freshly cleaned and ready vehicle and the test drive took place. A few hours later I was on my way with my new truck. Admittedly the vehicle did have a few issues I had to address after I got it home and was able to go over in warmer weather. Thankfully they were minor, and all covered by the existing warranty. Buying a vehicle out of state is tough but AJ and Sam Leman made it a smooth experience. More
I met them there for the test drive the salesman I met Noah Lindsey was friendly and respectful but when it came time to take me car for a test drive, the sales manager came over and told me he could only Noah Lindsey was friendly and respectful but when it came time to take me car for a test drive, the sales manager came over and told me he could only give me 1/4 of the price other dealerships offered due to a suspected “transmission” quiver.:: when I explained that the transmission had just been replaced at the dealership not line ago and has been regularly serviced since, he tried feeding me the next line of xx as to why he couldn’t give me more than $1000 trade in value for my car. He was a crook, and this is a bad face as a leader in the dealership. When I walked out, the same manager was giving the same spiel to the couple next to me. I would avoid that place if you’re planning to get any value for your trade in. More