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Sam Leman Chrysler Jeep Dodge Peoria
Peoria, IL
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Showing 61 reviews
This is my 3 ram that I have purchased and the staff and especially Kyle my salesman treated me with high respect. Great dealership. Thank you for having a great staff. especially Kyle my salesman treated me with high respect. Great dealership. Thank you for having a great staff. More
My oil change on Saturday (10/3 at 9:30am) turned into a circus of unforeseen incompetence and ineptitude. Let's start with the oil change itself which ended with a trail of oil up my driveway leading to a circus of unforeseen incompetence and ineptitude. Let's start with the oil change itself which ended with a trail of oil up my driveway leading to a pool of oil underneath my 2017 Dodge Grand Caravan. Then we'll continue to today (Monday) where it took me a half dozen calls and voice mails to speak to Craig the service manager after 2 hours of attempts. Let's continue with the almost 5 additional hours it took to find out that neither Craig nor Brian the Fixed Operation Manager could tell me where the tow vehicle itself was at or when it would claim my oil~less vehicle. This calamity ends with my request to speak to Mr. Sam Leman himself, apparently no one at the entire dealership knows how to reach either via phone, text, email, fax, pager, etc. All I can say is that I truly hope no one ever has to experience my oil change nightmare from 'SAM LEMAN DODGE CHRYSLER JEEP RAM' in this life time or the next. In conclusion, Mr. Sam Leman if my plight concerns you in any way shape or form you should know this, I am truly, deeply disappointed to no end at the employees charged with representing you, your name, products, and services. More
Set up an appointment to see the car i was interested in. Test drove it and had the deal to purchase done very quickly. Dealing with Tim Cannon as our salesman went very smoothly. Test drove it and had the deal to purchase done very quickly. Dealing with Tim Cannon as our salesman went very smoothly. More
I was able to call and setup an appointment for a vehicle I saw online. Adam Lentz was professional, efficient, and did not waste my time trying to upsell me or make promises he could not deliver. I would I saw online. Adam Lentz was professional, efficient, and did not waste my time trying to upsell me or make promises he could not deliver. I would recommend Sam Leman for honest car prices and for shopping around for better interest rates on loans. The only thing that did NOT make this a 5 Star review was the lack of customer amenities in their customer lounge that you are seeing at other dealerships. But that should NOT deter you from working with honest people. More
Thank you so much Adam Lentz! Your an awesome salesman! Thank you for getting me in my Dodge Charger! It’s a beautiful car and it’s my dream car! Fast and easy, in all great experience. Thank you for getting me in my Dodge Charger! It’s a beautiful car and it’s my dream car! Fast and easy, in all great experience. More
Tim Cannon at Sam Leman sold us a 2013 Volkswagen Tiguan- we had a great experience , Tim is friendly and informative not pushy at all. We will definitely call Tim and go back to Sam Leman for our next car. we had a great experience , Tim is friendly and informative not pushy at all. We will definitely call Tim and go back to Sam Leman for our next car. More
Scam Artists These guys ran my credit and found a lienholder that was way over a legit rate. I had a small down payment but didnt have it with me at the time, and These guys ran my credit and found a lienholder that was way over a legit rate. I had a small down payment but didnt have it with me at the time, and because the rate was very high I felt rushed. They pushed and pushed and they essentially tried to tell me that, I could take the vehicle home and then come back and close with the down payment. So I took the vehicle home and decided before I wanted to close that I would check elsewhere. When checking elsewhere not only did I find a better pricced vehicle at Uftring Nissan, they foundme much better lender with better rates. Upon telling Adam Lentz that I have another potential deal, he told me that I already purchased the car and good luck with both cars cause you cant return this vehicle. I was told that if I did not make the down payment that the deal was not final. He went on to threaten me and I decided to find out if his tactics were legitimate, which they were not. I wish I would have read the reviews prior, because he really did try to rip me off and force me into the wall to take this deal. Working with both Green Ford and Uftring Nissan showed me this was not the normal tactics used elsewhere. Please be aware and protect yourself. More
Do NOT recommend I purchased a brand new vehicle from this dealership recently. After signing the paperwork they washed the vehicle and I noticed many noticeable scrat I purchased a brand new vehicle from this dealership recently. After signing the paperwork they washed the vehicle and I noticed many noticeable scratches on the brand new vehicle. The said to bring the vehicle back and they would buff them out. After making the drive the scratches were still there. I brought it back again and still the scratches were still present. They told me again to being the vehicle back because they brought it some just to fix the issues. Guess what, the scratches were still there. The have been so rude and unprofessional. I am out thousand of dollars and own a brand new car with scratches. What a scam. They do not car about their customers and only about taking all of their customers money. This is a horrible company with awful values. Please buy a car from anywhere but here. More
Friendly Salesman, Dealer Unwilling to Negotiate I recently purchased a 2015 Chevy Silverado 1500 Extended Cab from Sam Leman Peoria and had an overall satisfactory experience. First off let me start I recently purchased a 2015 Chevy Silverado 1500 Extended Cab from Sam Leman Peoria and had an overall satisfactory experience. First off let me start out by saying that my salesman , Scott Watkins, was as nice as could be, and not in the least pushy or overbearing during the sales process. He was quick to answer questions and if he didn't know the answer to something he found someone who did know the answer. The only negative experience that I encountered was the fact that the dealer would not negotiate on the price very much at all. They were only willing to come down on the price by a couple hundred dollars. I understand that they are in the business to make money, but not negotiating and making the customer feel like they got a good deal is a bit of an issue for me. However, this was a vehicle that I really wanted and I was thankfully able to work the payments into my budget. I will add that they were able to get me a good discount on a brand new set of four tires to put on the truck as part of the deal. I had to come back the next day to have the tires installed because they were not in stock the day of purchase. The service department folks managed to work me into their already booked schedule and complete my tire installation in a timely fashion, which I appreciated. However, Pam at the service desk acted as if she was being majorly inconvenienced by my presence. However, I may have just encountered her at the wrong time. Overall I was satisfied with the vehicle that I purchased and would consider purchasing another vehicle from this dealer in the future. More