Sam Galloway Ford, Inc.

Excellent experience buying a used auto here. The salesperson was knowledgeable and experienced and did not pressure. The car was detailed for me before I drove it off the lot, it looked brand ne The salesperson was knowledgeable and experienced and did not pressure. The car was detailed for me before I drove it off the lot, it looked brand new! The salesman took his time to go over all the features on the car showing me how to operate all the buttons, and displays etc. I am very pleased and would highly recommend them to my friends. More

John Kmitt was great to work with. Everything was setup before we arrived. Signed a few papers and we were on our way. Everything was setup before we arrived. Signed a few papers and we were on our way. More

Very professional. Gave me an excellent price on my trade. Easy transaction. Second vehicle I've bought there . Gave me an excellent price on my trade. Easy transaction. Second vehicle I've bought there . More

We stopped by just to look at cars, while I was deciding what I might want. We had already visited 6 other dealerships during the week. We saw what we came to see and were getting ready to leave, when the s what I might want. We had already visited 6 other dealerships during the week. We saw what we came to see and were getting ready to leave, when the salesman said "I think I have exactly what you want" and he was RIGHT! He was very informative, polite, took lots of time with us and not a pushy salesman. I never would have even looked at a Ford Bronco and now she sits proudly in my driveway!! Thanks Matt- for being so nice to work with. More

Picked up a brand new Ford at this dealership. The entire staff in the show room treated me as if I didn't exist. The unit was ordered in Ohio and that dealership made arrangements for us to pick The entire staff in the show room treated me as if I didn't exist. The unit was ordered in Ohio and that dealership made arrangements for us to pick up in Ft Myers. As I understand it Galloway Ford was paid a small fee to do the delivery. They handed me the key fabs and bag and pointed to location of vehicle. They made no attempt to earn my future business for service and other vehicle purchases. They took no time to show me vehicle or features. We are Ford people and will continue to be Ford buyers. But Sam Galloway will not get my service business on our two Fords or get and opportunity to sell us any new vehicles. More

I need to share the incredible service that Galloway provided after a poor experience within the service department. There were several issues that occurred while my vehicle was being serviced. Upon s provided after a poor experience within the service department. There were several issues that occurred while my vehicle was being serviced. Upon speaking to Scott McSweeney the general manager, took the time to listen and address the issues and concerns that I had. Scott, along with Roy Hardin, went above and beyond my expectations to resolve my concerns. In any organization that provides service to the public will run into issues, concerns and problems it is inevitable to occur. It is the response of that organization to these known issues, concerns or problems that warrants how well they are able to service their customers. Together Scott and Roy, did an incredible job rectifying a situation in providing outstanding customer service! Thank you! More

I'm disappointed they advertise a use car, that is sold, and keep advertising it on social media also sending out emails for a car that is not available. I was extremely disappointed. I even stopped in 2× and keep advertising it on social media also sending out emails for a car that is not available. I was extremely disappointed. I even stopped in 2× thinking that maybe the car became available, which it didn't. Remove the social media advertising... Deceiving way to bring in a customer. More

Our purchase of a pre-owned Nautilus was an easy, no pressure experience. Very low key. pressure experience. Very low key. More

Great job with the purchase of my new F150. Has everything I was looking for Has everything I was looking for More

First of all, this review is for our Dealer, Sam Galloway Ford in Fort Myers Florida! They were great throughout the entire time. I ordered a New Ford Maverick through Sam and even though I had to wait for 5 Ford in Fort Myers Florida! They were great throughout the entire time. I ordered a New Ford Maverick through Sam and even though I had to wait for 50 weeks for the truck to be built and delivered they (Sam Galloway) were excellent to deal with. They answered my calls (many of them over the 50 weeks) they provided the information I needed. After the truck came in, they quickly got it ready, and the transaction was smooth. Thank you, Sam Galloway we love our new Truck! More