
Sam Galloway Ford, Inc.
Fort Myers, FL
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I bought a used car that was delivered very clean everyone was helpful throughout the process. No high pressure or hidden charges. The entire buying experience was professional everyone was helpful throughout the process. No high pressure or hidden charges. The entire buying experience was professional More
yo he comprado 4 carros ahi el ultimo fue una 2022 ford explorer platium la lleve 6 veces a reparacion siendo nueva la ultima reparacion tardo mas de 1un mes y no quisieron darme un carro trate de cambiar explorer platium la lleve 6 veces a reparacion siendo nueva la ultima reparacion tardo mas de 1un mes y no quisieron darme un carro trate de cambiarla ahi mismo por una bronco de $47000 querian 3000 de deposito y pagos de 1200 por un lease por 4 anos hubiera pagado 60600 mas de lo que vale la bronco y luego trate otro dia de verles la explorer querian que pagara los taxes del balance que quedaba la vendi en otro dealer sin pagar taxes cuidado la gente que trabaja ahi esta loca mucha ambicion por el dinero no vuelvo a comprar nada cuidaDO CON BRYAN GATZKI More
The purchase of our CPO vehicle was initially a good experience. However, there was a part in the interior of the vehicle that was broken. We pointed it out to our salesman. We were assured it would be experience. However, there was a part in the interior of the vehicle that was broken. We pointed it out to our salesman. We were assured it would be fixed or replaced promptly. This was back in March. We are now in September. We have corresponded many times to our salesman and also the sales manager. Numerous empty promises to get it taken care of. Still no results. This is our third vehicle purchase from Sam Galloway. While we love our Ford vehicles, the customer service after the sale leaves a lot to be desired. More
Second time I've purchased a vehicle from Galloway Lincoln. They make purchasing an automobile an easy and pleasurable experience. All staff were great! I'll definitely be coming back to purchase my n Lincoln. They make purchasing an automobile an easy and pleasurable experience. All staff were great! I'll definitely be coming back to purchase my next car. Special thanks to Todd. More
Scott was amazing with keeping me updated throughout the whole process from ordering my bronco to any updates that he was aware of. Even though I also received the emails he made it a point to reach out to whole process from ordering my bronco to any updates that he was aware of. Even though I also received the emails he made it a point to reach out to me to make sure I was aware of where my car was in production. More
Have always had excellent service, both in vehicle purchases and maintenance. I had a recent issue with a wheel on my Mach-E, determined to be rust on the right rear wheel, shortly after a major rain purchases and maintenance. I had a recent issue with a wheel on my Mach-E, determined to be rust on the right rear wheel, shortly after a major rain event that I drove through. When attempted to drive 2 days later, I experienced a locked-up of the rear right wheel and once able to move it, a loud clunking noise when driving.. I use one-pedal driving primarily, which does not use the disk brakes (as I understand), which apparently lead to this problem. I worked with Aubrey in the service department and she was excellent to work with and between Aubry and the service person who is specifically handling the Mach-E vehicles, all is good again. I do think Ford needs to make clear to owners the potential of disk rusting, when using primarily one-pedal driving, and will follow up with a note to Ford on that issue. But again, would not think of going anywhere for service and purchases of Ford products other than Sam Galloway. More