
Sam Galloway Ford, Inc.
Fort Myers, FL
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Sam Galloway has one of best customer service! Which goes long way with me. They go the extra mile when they can to help there customers which is greatly appreciated. Which goes long way with me. They go the extra mile when they can to help there customers which is greatly appreciated. More
Sales team was very engaging and helpful in getting me into my new F-150 and after the sale there were a couple of issues that were taken care of immediately into my new F-150 and after the sale there were a couple of issues that were taken care of immediately More
Pleased with experience. Leased a Nautilus Reserve 3. Previously owned a Lincoln MKZ. Enjoying the many safety tech features on the truck. Leased a Nautilus Reserve 3. Previously owned a Lincoln MKZ. Enjoying the many safety tech features on the truck. More
My salesperson, Brett was amazing! The transaction did not take all day, like it does at other dealerships. Everything was done quickly and efficiently. The loan expert got me an affor The transaction did not take all day, like it does at other dealerships. Everything was done quickly and efficiently. The loan expert got me an affordable payment and was courteous and professional. I am in love with my vehicle! More
received appointment after calling three times for service and no one answering wensday and both Thursday last week to get my truck worked on . [ water pump 2017 expedition . received appointment fo service and no one answering wensday and both Thursday last week to get my truck worked on . [ water pump 2017 expedition . received appointment form someone else that picked up after transfer [ ring ring ring ] . set up to drop off Thursday 10:30 am -set me up with someone that never call me after i dropped off expedition . no call Thursday , no call Friday . so drove up to service Saturday spoke to a another service adviser said looks like they did look at it and bill is 1300.00 for a water pump!!!! said that's crazy and he said they do take AAA or seniors discount , or aarp something....he said yes and will take care of it 20% off , we agreed and i said fix it . went back to pick up and guess what -----1554.51 for a water pump . I need my truck so payed , got home and guess what i called his direct phone number , again no answer - ring ring ring ring ......RIDICULOUS rip off adviser that wont call or talk to there customer is ANDREW PEE "Service advisor " More
Staff and dealership were easy to deal with online. I purchased the new van without having to even go in person and completed paperwork all online. Fast and easy, had my van delivered within a few days I purchased the new van without having to even go in person and completed paperwork all online. Fast and easy, had my van delivered within a few days of purchase! More
Their customer service is wonderful. They take a lot of time to go over all of your options and never any pressure. We have worked with Shelley and she is awesome. We have a recall on They take a lot of time to go over all of your options and never any pressure. We have worked with Shelley and she is awesome. We have a recall on a part for our Bronco and they are coming to my house to fix that is really customer service!!! More
Todd Pickens did a great job of showing us the features of the Corsair we leased. The entire process was very professional, we will be using Galloway Lincoln for our next vehicle transaction. of the Corsair we leased. The entire process was very professional, we will be using Galloway Lincoln for our next vehicle transaction. More
I had another great experience with Sam Galloway Ford I needed an oil change and their mobile unit actually came to where I worked. The team was incredible, two young men who are very efficient and profess needed an oil change and their mobile unit actually came to where I worked. The team was incredible, two young men who are very efficient and professional had my oil changed and my tires and brakes checked within 20 minutes. Thank you again for such wonderful service More