Sam Galloway Ford, Inc.

We brought our truck in for an oil change and our prescription drugs were stolen out of the truck. Take all valuables out of your vehicle prescription drugs were stolen out of the truck. Take all valuables out of your vehicle More

Damaged MKXs/Not willing to Deal Many used 2016 MKXs on lot had minor body damage. One MKX had battery dead. Still didn't want to negotiate prices. Would not recommend. Many used 2016 MKXs on lot had minor body damage. One MKX had battery dead. Still didn't want to negotiate prices. Would not recommend. More

Bravo, Melissa and the service crew! Yesterday, I had my 2016 Mustang serviced to replace the front control arms. I could not be more pleased with the efficiency, courtesy, and competence Yesterday, I had my 2016 Mustang serviced to replace the front control arms. I could not be more pleased with the efficiency, courtesy, and competence of Melissa Land and the service crew at Sam Galloway Ford. I bought my car from this dealership and will always rely on Galloway Ford to maintain my beautiful Mustang. More

Untrustworthy and super shady Worked with a salesperson to draft paperwork, I got a loan approved, the last step was to reserve it for 4 days so I could fly in from California to d Worked with a salesperson to draft paperwork, I got a loan approved, the last step was to reserve it for 4 days so I could fly in from California to do a last look and drive it off the lot. I booked flights and accommodations and got quotes on shipping it back to California only to get a dismissive email this morning that the car had been sold by another salesperson. Furious, I kept asking what happened until i finally received a call that when they were inspecting the car (I asked for them to do that) they found “so much wrong” that they went straight to auction with it, without informing me of what’s wrong. I call xxxxxxxx. They won’t share the report and now I’m stuck with flights to Florida. Don’t do business here. More

Bait and Switch Untrustworthy After doing all due diligence, calling the dealership to confirm the vehicle I wanted was there and available. Confirming with the salesman JW that I After doing all due diligence, calling the dealership to confirm the vehicle I wanted was there and available. Confirming with the salesman JW that I was traveling over one hour one way to buy the vehicle. He said come on down it’s here available and I’ll have it ready for you. So my wife and I arrive, I see the vehicle out front and get greeted with the news that “oh that vehicle just sold 10 minutes ago. That was it not even a sincere apology for the inconvenience or an offer to talk to a manager Thanks for wasting my time and money. As a 100% Disabled Veteran trying to survive on a limited income I certainly didn’t need to waste valuable resources driving to a deceptive at worst incompetent at best dealership like Galloway Ford. Lesson learned, they have lost a customer for life, and all of my VA, Legion, VFW, and DAV Friends will here this story. Michael A. Foy CSM US Army Retired More

Great experience My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing the two of them worked hard to get us a great deal! We are so appreciative of their hard work. More

Never again!!!!!! Had bad experience with my wife’s car, but thought that was isolated, so gave them the benefit of doubt and took my truck in for minor warranty repair Had bad experience with my wife’s car, but thought that was isolated, so gave them the benefit of doubt and took my truck in for minor warranty repair, on Monday, this is Thursday evening, still haven’t started repair. At their mercy...will never go back have learned my lesson More

Red Carpet Rolled Out Purchased a new Lincoln and was treated amazing. The manager Anthony went above and beyond in getting me the exact car I wanted from several states a Purchased a new Lincoln and was treated amazing. The manager Anthony went above and beyond in getting me the exact car I wanted from several states away. Susan spent a lot of time going over car with us and Jason made paperwork easy. Great experience. Would not think of going anywhere else again. More

Worst dealership to buy from and they lie to you I took my car in because I had a slice in my tire and I've watched their warranty package to cover my tires. I bought four new tires from them I need I took my car in because I had a slice in my tire and I've watched their warranty package to cover my tires. I bought four new tires from them I need did an alignment and when I got the car back the steering wheel is crooked and had to take the car back and explain it to him that it was wrong. Everything has been wrong from this dealership from day one and I really don't know what to do because of being lied to so much . When I buy another vehicle it will not be from them and I won't take it in to them for service because of the problems I've had with them. Just to say if you don't know what to look for and you let them work on it expect to have problems afterwards . More