
Sam Galloway Ford, Inc.
Fort Myers, FL
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Troy was a great salesman! We have bought 2 vehicles from him this year. Great Customer Service and did his best to get us through the experience as quickly as possible. him this year. Great Customer Service and did his best to get us through the experience as quickly as possible. More
Bought a certified prewoned F250 3 months ago. Started having problems with the transmission I believe to the point where it should no be driven. Automatically shifts at random times will be driving 45mph having problems with the transmission I believe to the point where it should no be driven. Automatically shifts at random times will be driving 45mph and by itself switches to manual mode and downshifts etc. Called to setup appointment to get it fixed. Again only had this vehicle for about 3 months and 4k miles. They told me they can't even look at it until may 5th. I said ok can i get a loaner until then since it isca warranty issue I was told I could when it comes in for repairs. I needed the truck this weekend to haul my travel trailer. They told me I could rent a car for 5 days up to 30 dollars a day. Well I need a truck big enough to haul trailer until April when they are finished fixing it. Rental fee for this is 1800 dollars per month. The biggest loaner they have that I can't have until April 5th is a ranger seems ridiculous. I will be showing up at the dealership tomorrow and update this review based on the outcome. More
Excellant sales and financing team. We've bought Ford vechicles lifelong and this was by far our best experience. It was fast, friendly, exceptional. Our sales person was very knowledgeable. Thank you. vechicles lifelong and this was by far our best experience. It was fast, friendly, exceptional. Our sales person was very knowledgeable. Thank you. More
We were in a pinch to find a comparable vehicle to our last Galloway 2013 Explorer after it being totaled from a falling palm tree. Tami reached out and found out our vehicle parameters and price point, last Galloway 2013 Explorer after it being totaled from a falling palm tree. Tami reached out and found out our vehicle parameters and price point, and had her team on the lookout immediately. A few days later, we were driving off the lot in a vehicle better than we imagined, at an unbelievable affordable price. Once again, we were treated with professionalism and not pressured into buying. The entire experience was comfortable, efficient, and that is why we always go to Sam Galloway Ford. More
Horrible service. Came in to have our leased Lincoln’s tire checked. Was told it would be an hour. We have now completed hour two...moving ntp hour three. For a tire!!!! tire checked. Was told it would be an hour. We have now completed hour two...moving ntp hour three. For a tire!!!! More
Jeff was very patient and helpful with the purchase of my new Corsair. He and his sales manager kept in touch but were not pushy. They made sure I knew how to operate all the bells and whistles on my new p new Corsair. He and his sales manager kept in touch but were not pushy. They made sure I knew how to operate all the bells and whistles on my new pride and joy. More
Great car and absolutely the best dealership to buy from. Everyone was so nice and friendly, very helpful crew! My decision to get my car there was a no brainer. I've had family purchase a car there there as Everyone was so nice and friendly, very helpful crew! My decision to get my car there was a no brainer. I've had family purchase a car there there as well. They had paperwork ready to be signed very quick process. More
good service This is my third Ford lease. The sales personal were very easy to work with. As with any negotiation there needed to be give and take on both sides, i This is my third Ford lease. The sales personal were very easy to work with. As with any negotiation there needed to be give and take on both sides, in the end satisfaction on both sides. Will be returning to resolve a problem the the rear lift gate, All in all a satisfying experience. Thank you Tony. More
excellent customer service Took awhile to come to right price, but finally worked out. Everyone had to have some patience but in end was worthwhile. Enjoyed working with both sa Took awhile to come to right price, but finally worked out. Everyone had to have some patience but in end was worthwhile. Enjoyed working with both sales and sales manager. More
the best salesman and salesmanager they got the vehicle I wanted and were very friendly and helpful they worked with me to put my daughter on the title I believe both jack b and jimm they got the vehicle I wanted and were very friendly and helpful they worked with me to put my daughter on the title I believe both jack b and jimmy g came in on their day off very happy with the service and explanations More