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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 28, 2024

I was provided friendly and timely service! I would definitely recommend the maintenance department to others. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive feedback, Jason! We are thrilled to hear that you had a great experience with our maintenance department at Sam Boswell Honda Gadsden. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 26, 2024

I’d like to thank Mr. Steve Parrish, the service manager at Sam Boswell Honda in Gadsden, Al. He went out of his way to help me with what was a significant issue with a ne More

by Jason D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Jason, for the glowing 5-star review of our service manager, Steve, at Sam Boswell Honda Gadsden! We are thrilled to hear that he provided you with excellent communication, customer service, and a smooth repair process for your new Honda. We strive to uphold the high standards you expect from the Honda brand. We sincerely appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

May 26, 2024

Very helpful with getting me to another venue while my car was being serviced. Great jog with auto butlee. More

by Chat47885
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive review! We're glad we could assist you with getting to another venue while your car was being serviced. We appreciate your feedback and look forward to seeing you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Very happy with the service. All checked out great. Glad I have always used dealer service. I know my car is in good hands. More

by JAMAGMEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive feedback! We are thrilled to hear that you are very happy with the service provided by Sam Boswell Honda Gadsden. Knowing that your car is in good hands means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Sara is a great service advisor. She was very helpful scheduling my appointment and greeted me promptly upon arrival. She kept me informed about my service during the visit and walke More

by T.ALAN.SCARBROUGH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback with us. We're glad to hear that Sara provided you with excellent service during your visit. We appreciate your kind words and hope to see you again at Sam Boswell Honda Gadsden for your future automotive needs. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Your most valuable asset is Sara in Service. She is amazing and you should reward her for just being who she is. More

by LGSTEPHENSON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to recognize Sara for her outstanding customer care. We truly value your feedback and are grateful for your kind words. We'll be sure to acknowledge Sara for her exceptional service. We look forward to welcoming you back to Sam Boswell Honda Gadsden in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Excellent service department, and no matter how much time has passed, Sarah always remembers my name. As soon as I walk in the door, she greets me. More

by TRCLARK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your 5-star review! We're delighted to hear that you've had an excellent experience with our service department at Sam Boswell Honda Gadsden. It's wonderful to know that Sarah's personalized service has made a lasting impression on you. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 25, 2024

Laura is great. She makes you feel at home while service is being done and always with a smile. More

by RANDALLGREGERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the kind words! Laura is truly exceptional at making our customers feel at home with a smile. We appreciate your 5-star review and look forward to serving you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 23, 2024

They are Always helpful and super friendly, every single time I go! Thankful for their understanding and advice. More

by SCARLETTDARLING78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the name
May 24, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Scarlett, for the incredibly kind words and 5-star rating! We are delighted to hear that you always have a positive experience with us. Our team at Sam Boswell Honda Gadsden aims to provide exceptional service, so your feedback means a lot. We look forward to welcoming you back again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

May 23, 2024

The service was very good and they kept me informed of the time line when my truck would be ready More

by LMM1465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the 5-star rating! We're delighted to hear that you had a positive experience with our service team at Sam Boswell Honda Gadsden. Keeping our customers informed and satisfied is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

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