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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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June 03, 2024

They were very nice and seemed to enjoy their job. She went over the inspection with me. More

by EJLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us! We are delighted to hear that you found our team friendly and dedicated. It's great to know that you felt informed during the inspection process. If you ever need anything in the future, feel free to reach out to Sam Boswell Honda Gadsden. We look forward to working with you again! Sincerely, the Team at Sam Boswell Honda Gadsden

June 03, 2024

I went there because my moonroof would not close. That got it to close permanently along with my sun shade. I didn’t use it much but still I think my shade should still be operational More

by HEYITSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us. We understand the importance of your moonroof and sun shade working properly. Please feel free to reach out to us directly so we can address this matter and ensure your complete satisfaction. We appreciate your feedback. Sincerely, the Team at Sam Boswell Honda Gadsden

June 02, 2024

I am happy with my service. However, I completed one survey already. The surveys each time we come is too much. More

by dukedrum80
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us. We appreciate your feedback about the surveys. We look forward to serving you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

June 02, 2024

Great service. Not a long wait time. Very pleased. Everyone was very friendly and helpful More

by DSEIBENHENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your experience with us! We are delighted to hear that you found our service to be great, with minimal wait time. Our team at Sam Boswell Honda Gadsden strives to provide friendly and helpful assistance to all our customers. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

June 02, 2024

This dealership is clean, helpful, and quick! They do a great job and I feel like they are always honest and never pushy. They went above and beyond to get me a ride so I could handle some busine More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (manager)
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Amber, for your fantastic feedback! We're thrilled to hear that you had a positive experience with us at Sam Boswell Honda Gadsden. It's great to know that our team was able to assist you promptly and provide you with excellent service. We appreciate your kind words about our dealership and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

I had several things that needed repair or replacement. One part was delayed due to shipping. Other than that, everything was fixed great! Laura and her staff kept me updated, which helped with the process More

by Jerryroy38
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us. We appreciate your patience with the delayed part and are glad to hear that everything was fixed to your satisfaction. Laura and our team are dedicated to providing excellent service. We hope to see you again in the future or feel free to share your experience with others. Thank you! Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

Dealership was helpful in getting me the numbers I needed for roadside assistance as well as getting my car back on the road as quickly as possible More

by DREW3793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us! We appreciate your feedback and hope to see you again at Sam Boswell Honda Gadsden for any future automotive needs! Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

Came in for an oil change and rotation. The service manager very polite and attentive. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden for your oil change and rotation, Kim! We are delighted to hear that our service manager provided you with polite and attentive service. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

They quickly found my problem and solved it and the cost was very low. Then they gave me a car wash! More

by KAREN62.MISSIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us at Sam Boswell Honda Gadsden! We are delighted to hear that we were able to quickly identify and resolve the issue with your vehicle at a reasonable cost. It's great to know that you appreciated the added bonus of a complimentary car wash. We look forward to welcoming you back in the future and hope you'll share your experience with others. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

June 01, 2024

Great service. Was in and out in less than 30 minutes. Would recommend to anyone that wants good service More

by annfoshee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience with us at Sam Boswell Honda Gadsden. We appreciate your recommendation and look forward to serving you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

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