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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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January 24, 2024

Pleased with service. ..appreciated the knowledge Laura shared. My only issue was how long it took ; wasn't expecting to leave it overnight & the entire next day...but othe More

by hmjordan51
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Jan 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

January 24, 2024

The service was very good. It did take a little longer than I wanted it to but they were very busy More

by SHERRYMARIE2010
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
January 23, 2024

Waited at the dealership for 4 hours for an oil change, tire rotation and auto butler. Made an appointment weeks ago, if you can't handle the volume of customers at a decent rate, you need to hire more hel More

by ERICTESKE1959
Recommend Dealer
No
Employees Worked With
Laura Witcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
January 23, 2024

Employees are very nice, work well done Always there to help Try to set appointments quickly More

by LMAEC86
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Sam Boswell Honda Gadsden

January 23, 2024

Fast, friendly, and professional. The place was clean, with snacks and tv for entertainment with very nice seats. More

by GANDERSON123
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

January 23, 2024

Great, friendly staff. Great service! I can always depend on them to keep my car in top shape. More

by BROOKSDBE
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sam Boswell Honda Gadsden team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Sam Boswell Honda Gadsden

January 22, 2024

Always do a good job and are courteous. I have been well pleased with service there. More

by KBRYAN0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

The Honda store in Gadsden continues to provide top service to our Honda vehicles any time it is needed. More

by GENE.CLEVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
RY Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Everyone was very nice and professional Everyone was nice and professional Everyone was nice and professional More

by rbc118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

I was previously very impressed with Tameron Honda before the change to Sam Boswell Honda. I have only been to the dealership service centre twice since the change and so far everything has stayed the same, More

by SHAWN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.