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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
348 Reviews
Call Service Center (256) 622-8030

348 Reviews of Sam Boswell Honda of Gadsden - Service Center

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January 24, 2024

No It was fine. It is always fine. You have good people. No more words More

by MOHNKERNR
Recommend Dealer
Yes
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Jan 29, 2024 -

Sam Boswell Honda of Gadsden responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, the Team at Sam Boswell Honda Gadsden

January 24, 2024

Pleased with service. ..appreciated the knowledge Laura shared. My only issue was how long it took ; wasn't expecting to leave it overnight & the entire next day...but othe More

by hmjordan51
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

January 24, 2024

The service was very good. It did take a little longer than I wanted it to but they were very busy More

by SHERRYMARIE2010
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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January 23, 2024

Waited at the dealership for 4 hours for an oil change, tire rotation and auto butler. Made an appointment weeks ago, if you can't handle the volume of customers at a decent rate, you need to hire more hel More

by ERICTESKE1959
Recommend Dealer
No
Employees Worked With
Laura Witcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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January 23, 2024

Employees are very nice, work well done Always there to help Try to set appointments quickly More

by LMAEC86
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Sam Boswell Honda Gadsden

January 23, 2024

Fast, friendly, and professional. The place was clean, with snacks and tv for entertainment with very nice seats. More

by GANDERSON123
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

January 23, 2024

Great, friendly staff. Great service! I can always depend on them to keep my car in top shape. More

by BROOKSDBE
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Jan 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sam Boswell Honda Gadsden team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Sam Boswell Honda Gadsden

January 22, 2024

Always do a good job and are courteous. I have been well pleased with service there. More

by KBRYAN0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2024

The Honda store in Gadsden continues to provide top service to our Honda vehicles any time it is needed. More

by GENE.CLEVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RY Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Keene
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January 21, 2024

Everyone was very nice and professional Everyone was nice and professional Everyone was nice and professional More

by rbc118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Keene
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