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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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January 31, 2024

He's very engaged in what I report. Brought my Ridgeline in for Auto Butler, but he arranged for two other matters to be checked, and got me through with no extra charges or delays! I wi More

by MADELON01
Recommend Dealer
Yes
Employees Worked With
Will in Service Dept. He handles things well!
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Feb 05, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

January 30, 2024

Laura was very pleasant and very helpful! I highly recommend this dealership!! Everyone is very kind and knowledgeable More

by DANABRADLEY1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your outstanding review, Dana! We're very happy to hear that Laura was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

January 30, 2024

Very accommodating. Excellent customer service. Would thoroughly enjoy a dealership of this quality in my home region. More

by JEWRN03
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

January 30, 2024

Got me in and out right a way explained what they did sure did appreciate the car wash Thanks More

by CINDRAGONSKA47
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Feb 02, 2024 -

Sam Boswell Honda of Gadsden responded

We are glad to hear you enjoyed your recent visit to our service department. At Sam Boswell Honda Gadsden we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, the Team at Sam Boswell Honda Gadsden

January 28, 2024

The people in the service department were very nice, efficient and knew what they were doing! Much better than when it was owned by other company! More

by ESG1938
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Jan 28, 2024 -

ESG1938 responded

I give Sara 5 stars

January 28, 2024

Good experience overall. Car wasn't washed. Waiting area was clean. Was treated with respect. Should offer service discount to Honda employees. More

by SCOTTGOLDEN2
Recommend Dealer
Yes
Employees Worked With
Will
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Scott, we appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Sam Boswell Honda Gadsden

January 27, 2024

Great Service Department. Professional and listen. Sara Williams is good at her job and I enjoyed having my Pilot serviced with her. More

by JULIA.SMITH
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Report | Print
Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Julia, we sincerely appreciate your feedback. Each employee is a valued member of the Sam Boswell Honda Gadsden team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Sam Boswell Honda Gadsden

January 27, 2024

He has everything that was needed done taken care of I would highly recommend your services More

by AGLOVER0111
Recommend Dealer
Yes
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for your wonderful review of Sam Boswell Honda Gadsden and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, the Team at Sam Boswell Honda Gadsden

January 27, 2024

Great experience The service was fast and efficient. Everything was explained to me in a kind and courteous manner More

by BARBARATOWNSEL
Recommend Dealer
Yes
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Jan 31, 2024 -

Sam Boswell Honda of Gadsden responded

Barbara, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sam Boswell Honda Gadsden! If there is anything else we can do for you, please feel free to give us a call. Sincerely, the Team at Sam Boswell Honda Gadsden

January 26, 2024

Friendly, personable, knowledgeable & helpful! Have never had to wait a long time. Highly recommend the dealership, staff & location! More

by DEBBIESMITH_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Sam Boswell Honda of Gadsden responded

Debbie, we cannot thank you enough for your wonderful review of Sam Boswell Honda Gadsden and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Sam Boswell Honda Gadsden

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