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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
348 Reviews

348 Reviews of Sam Boswell Honda of Gadsden - Service Center

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February 10, 2024

Fast, professional, and knowledgeable. Takes a real interest in each individual to solve whatever problem they may have. More

by ROWLAND4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Keene
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

We are so glad we could take care of all of your needs at Sam Boswell Honda Gadsden. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at Sam Boswell Honda Gadsden

February 10, 2024

Friendly and courteous. Takes good care of your auto. Always fresh coffee , soft drinks, water and snacks!! Everything is very pristeen!! Good folks!!!! More

by amosmichael1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

February 10, 2024

Efficient and kept me updated on changes with my service Very professional courteous and attentive More

by BLEVMAN1
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
February 09, 2024

My appointment was at 10 they didn't pull my truck to the back to do repairs for a factory recall until 11am this is why I scheduled an appointment for a 15 minute fix caused me a hour and a half of my time More

by dannyjoe023
Recommend Dealer
No
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 12, 2024 -

Sam Boswell Honda of Gadsden responded

Danny, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

I have bought or traded cars many times during my lifetime but this was the best, most pleasant experience I have ever had. The salesman (Jordan Wells) was very nice, helpful but did not make me fee More

by BUNZIE01
Recommend Dealer
Yes
Employees Worked With
Jordan Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have the most pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

Dealership had issues with my repair that I was not pleased about. Issues where overcame More

by Fischerdon87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

February 09, 2024

Great experience. Nice people. I was treated with kindness and respect. Everyone was very accommodating. Loved Miss Laura! More

by sjcunn
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at Sam Boswell Honda Gadsden

February 08, 2024

I didn’t have an appointment but needed my battery and electrical system checked and oil changed. Will worked me in and took good care of it. Was so thankful for that! That young man has a great personali More

by VELREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Sam Boswell Honda of Gadsden responded

We are so happy to hear that your recent visit went so well for you! We will let the service team know about your experience and we hope you will reach out to us again if you have any questions. Have a great day! Sincerely, the Team at Sam Boswell Honda Gadsden

February 08, 2024

I think it's top notch, especially Laura and the service department. I will be back! More

by BLAKERPH
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, the Team at Sam Boswell Honda Gadsden

February 08, 2024

From the moment I brought my van in, she was very accommodating, knowledgeable and friendly. I am over the top pleased with the service dept and would highly recommend them to anyone. Great job Laura More

by LPTENNYSON
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Laura at Sam Boswell Honda Gadsden. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

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