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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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February 23, 2024

Had been looking for a car since September. Jordan kept in touch through the company buyout transition and reached out to see if I was still actively looking for a vehicle. I found what I wante More

by DAISY20062001
Recommend Dealer
Yes
Employees Worked With
Jordan Foy
Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

Daisy, thank you for the feedback! We are happy to hear about your positive experience at Sam Boswell Honda Gadsden, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

February 22, 2024

Very kind friendly and excellent service. They offered us snacks, washed my car, and went over details of what they did and what else needs to be done. More

by Karjack1955
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

February 22, 2024

Everyone respectable, courteous. Everything was explained about what was going to be done to our car. Got a car wash which we didn’t expect.. More

by lflatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, the Team at Sam Boswell Honda Gadsden

February 22, 2024

Laura was great and thorough. She reminded me about the recalls out for my vehicle that I had forgotten about and was able to get me scheduled to have them completed. More

by BREID4777
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Feb 27, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate your kind words about our service team. Thank you for choosing Sam Boswell Honda Gadsden for your vehicle needs. Sincerely, the Team at Sam Boswell Honda Gadsden

February 21, 2024

From the time I got there everyone was very nice and very helpful. Everyone was very kind and respectful. I also felt very confident in their work. More

by REVCESMITH
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Feb 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

February 18, 2024

Buying was so quick and easy without a long wait. They were very curtious. Love the Honda More

by KBTAYLOR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, the Team at Sam Boswell Honda Gadsden

February 17, 2024

The dealer’s service department was very quick to service my Honda CR-V and clean in up like new. More

by MACDONALD57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Sam Boswell Honda Gadsden

February 17, 2024

I loved my experience with everyone. They were all kind, considerate and professional. Thank you. And I will continue to be a customer More

by Jesabell
Recommend Dealer
Yes
Employees Worked With
Will
Feb 22, 2024 -

Sam Boswell Honda of Gadsden responded

Jesabell, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, the Team at Sam Boswell Honda Gadsden

February 16, 2024

Hi Things went good no problems Things went good no problems Things went good no problems More

by DWWISEGUY01
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Feb 22, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

February 15, 2024

Sara was friendly, helpful and courteous. The waiting room was neat and clean. It was a pleasant visit More

by patty.swinford
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Feb 21, 2024 -

Sam Boswell Honda of Gadsden responded

Patty, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Sam Boswell Honda Gadsden

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