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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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February 29, 2024

Every one was very nice and was out in a timely manner Very satisfied with my visit More

by THUCKABY60
Purchase Time
Recommend Dealer
Yes
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Mar 04, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are very satisfied with the overall experience. We look forward to working with you again! Sincerely, the Team at Sam Boswell Honda Gadsden

February 28, 2024

See above. Your service department distinguishes itself by its dedication, resulting in excellence of performance. With a special commendation for Tim and Keith More

by mapeil
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service Reps Will, Sarah and Laura. All of them are courteous, knowledgeable, energetic and efficient; PROFESSIONAL in every nuance of the word. Mark A. Peilen
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Mar 04, 2024 -

Sam Boswell Honda of Gadsden responded

We are so glad to hear you are pleased with our product! We work hard to make sure everyone we work with knows how much we care about them and want to deliver a quality product. We hope you will consider us again next time! Sincerely, the Team at Sam Boswell Honda Gadsden

February 28, 2024

Very pleasant employees, very eager to serve your customers. Quick and easy service while attending your customers. More

by DOYLEMCARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Sam Boswell Honda of Gadsden responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, the Team at Sam Boswell Honda Gadsden

February 27, 2024

I Was pleased with the service. Everyone was nice and the wait was not extreme. More

by ANNWARR1939
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sam Boswell Honda Gadsden. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

February 27, 2024

Great customer service Friendly, easy to work with. Waiting area comfortable and stocked. Great job. More

by BDMINCE
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Mar 01, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

February 25, 2024

Excellent customer service Sarah is very personable and down to earth and answered all of my questions thoroughly More

by Mshrodes
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to submit this awesome feedback, Mshrodes. Hearing that you received excellent service from one of our team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

February 25, 2024

Always a good experience every time I am there Good customer service Always informative about what is going on More

by btbowman86
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your good experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

February 24, 2024

Laura is the best in the service department . She is honest , efficient , and personable . He is the only one in that department it trust . More

by TEACHERAE1
Service Time
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

February 24, 2024

My experience was great! I was in and out in no time Everyone was very nice and pleasant More

by LORREGRAY
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

Lorre, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sam Boswell Honda Gadsden! If there is anything else we can do for you, please feel free to give us a call. Sincerely, the Team at Sam Boswell Honda Gadsden

February 24, 2024

Will made sure we had a great experience. We will definitely be back. First class service. More

by Rayread
Recommend Dealer
Yes
Employees Worked With
Will was my service advisor. He was great to work with. Communicated well and made sure we had a good experience.
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Feb 28, 2024 -

Sam Boswell Honda of Gadsden responded

Rayread, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, the Team at Sam Boswell Honda Gadsden

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