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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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March 04, 2024

Car wasn't real clean-- mud around back hatch I was very disappointed!! Can't think of any more More

by NWALLS
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, the Team at Sam Boswell Honda Gadsden

March 04, 2024

They were friendly courteous and I was in and out in a timely manner. Laura explained what I needed and how long it would take to complete the service. We also discussed future needs More

by KSBMARK5
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

March 04, 2024

Service was great was waited on in a timely manner. Very friendly and clean environment . More

by DIANNEPEPPERS840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words, Dianne. We feel our service department is what makes Sam Boswell Honda Gadsden special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

March 03, 2024

Everyone was nice, and the service was good. It was quick and I am enjoying the mirror More

by BONNIEWORLEY48
Recommend Dealer
Yes
Employees Worked With
Ben Cornutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Cornutt
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business, Bonnie. Sincerely, the Team at Sam Boswell Honda Gadsden

March 02, 2024

Fast work, very friendly. Let me drive a new car to my Dr. Apt. I'll be there again More

by Tracer
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for giving us the opportunity to service your vehicle, Tracer. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, the Team at Sam Boswell Honda Gadsden

March 02, 2024

Sara is great to deal with. Customer focused. I appreciate the availability of coffee & soft drinks for customers. More

by Djwlsn
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, the Team at Sam Boswell Honda Gadsden

March 02, 2024

Took the time to see what the problem was. Found issue and immediately fixed it. More

by CASSANDRAHARVEY70
Recommend Dealer
Yes
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Cassandra! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 01, 2024

Very friendly and knowledgeable team that wants to help They were proactive in owning the communication More

by btbghall
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Report | Print
Feb 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your perfect review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

March 01, 2024

Best dealership and staff in Gadsden area Quick service and clean waiting area First class More

by wcornelius0
Recommend Dealer
Yes
Employees Worked With
Cody Edwards
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Mar 06, 2024 -

Sam Boswell Honda of Gadsden responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Sam Boswell Honda Gadsden

March 01, 2024

Sara did an awesome job! She was very friendly and very professional. Looking forward to seeing Sara the next time I am at the dealership. More

by COUNTERMAN198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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