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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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March 08, 2024

I was very pleased with all the employees that helped me . Great job!! Thank you for your help, attitude, and I have confidence in your knowledge and desire to fix my problem with my vehicle! More

by AROOKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sam Boswell Honda Gadsden. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 07, 2024

Grey They were polite, quick, and accommodating. No pressure for extras Great explanation and experience on recommendations More

by Brandysanches1978
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 11, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day, Brandy! Sincerely, the Team at Sam Boswell Honda Gadsden

March 07, 2024

Did a good job. Nice facility. People were ready to help and very nice and friendly. More

by ROGERSJENNELLE
Recommend Dealer
Yes
Mar 12, 2024 -

Sam Boswell Honda of Gadsden responded

Jennelle, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Sam Boswell Honda Gadsden

March 06, 2024

Sara did everything to take care of every aspect of my repairs. With associates like this, it makes it easy to be a repeat customer. Am very grateful for her and her attention to detail. More

by BDMINCE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sam Boswell Honda Gadsden, we value our customers and we look forward to seeing you down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

March 06, 2024

Great customer service Great customer service with a smile that was very informative and helpful. More

by ZANEANDLORI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Zane! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 06, 2024

The wait time was very appropriate for the oil change I was getting. I was asked about other services before they were done to my car. The waiting area was comfortable. More

by bakercynthia022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words, Cynthia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

March 05, 2024

The last time I was there the dealership had a different owner and I was treated like I didn't have a clue about my van. This time I was treated with respect. I really appreciate that. More

by JFPWHITT
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the respect we know you deserve. Sincerely, the Team at Sam Boswell Honda Gadsden

March 05, 2024

Everyone is always very nice. Service is usually pretty quick. Waiting area is clean Love the car wash More

by KRW9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

March 05, 2024

Really nice job from the auto butler service guys and the oil change service didn't take too terribly long. More

by DWORLEY1
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

March 05, 2024

Loved how simple and quick I was able to get my car serviced for regular maintenance work. More

by Desjlngu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. Sincerely, the Team at Sam Boswell Honda Gadsden

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