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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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March 14, 2024

They were very prompt and friendly. I have always been pleased with the way I am treated More

by GADROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know them personally
Mar 19, 2024 -

Sam Boswell Honda of Gadsden responded

Hi Gadrock, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at Sam Boswell Honda Gadsden

March 13, 2024

Very good wish would do texted coupons over all service excellent very nice great workers More

by GGARNER2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Sam Boswell Honda of Gadsden responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, the Team at Sam Boswell Honda Gadsden

March 13, 2024

the service dept worked me in on a busy day. they were courteous and took good care of me and my vehicle More

by MARYRAUTREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know their names but each of them but all were professional
March 10, 2024

Very respectful & responsive, needed information on replacing the back bumper and Sara Williams got me that information with prices and all. bought from another dealer and so far Sam Boswell has fixed More

by SCHADOW8296
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 10, 2024

Quick and thorough The staff was friendly and helpful and updated us on what had been done and what we needed to do next. More

by danadeale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your perfect review! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

March 09, 2024

If you tell me that you can squeeze me in on Monday, for brakes. Do it. When I show up Monday to check-in. The technician is finishing up on the last one and I will be the first o e Tuesday. Do it. When I c More

by Westrumble
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Laura Witcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 12, 2024 -

Sam Boswell Honda of Gadsden responded

We apologize for any inconvenience you experienced. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, the Team at Sam Boswell Honda Gadsden

March 09, 2024

Fast friendly service. She is the reason I do all my maintenance there She gets me in very quickly More

by RADIOGIRL09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, the Team at Sam Boswell Honda Gadsden

March 08, 2024

I came in for a recall repair and all went well. Laura did a great job. More

by RANDYC37
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 12, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for the great rating, Randy. We're pleased that everything went well for you. Sincerely, the Team at Sam Boswell Honda Gadsden

March 08, 2024

Called at the end of the week to get an appointment for AC issues. Sara had me in by Monday of the following week, informed me that my car had a warranty extension due to some AC issues. Took it Monday mor More

by Jennamcknight29
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
Mar 12, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the great review, Jenna. Please come visit us if you need anything else, be it service or sales. Sincerely, the Team at Sam Boswell Honda Gadsden

March 08, 2024

Staff is very friendly and helpful all my questions were answered and Aiden was very nice and helpful More

by schoningv67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are very happy to hear that we could be so nice and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

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