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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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March 23, 2024

Great service with great people I enjoyed my experience from the time I waked in the door till the time I left. It was all about the customer More

by CTROLLTIDE16
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
March 23, 2024

After two other visits with my car issue, it was finally corrected. Thank you again More

by LRC-717
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 21, 2024

Sarah was very friendly and helpful. It took longer than I expected. when I called to inquire about my oil change no one told me that I have synthetic oil which means I can drive more mi More

by Caseydrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your feedback, Casey. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, the Team at Sam Boswell Honda Gadsden

March 19, 2024

Great service. Excellent attention to details. Paid attention to our request and questions. Excellent experience. More

by RA70CUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

March 17, 2024

Friendly and efficient staff, work was done in a timely manner, my truck was delivered clean and ready to go. More

by slowflyer1011
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Witcher
Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for this amazing review! We really appreciate your business. Sincerely, the Team at Sam Boswell Honda Gadsden

March 17, 2024

Good service. Got to say that I am glad Tameron is gone. That dealership (B’ham location) is a bunch of lying xxxxxxxx. Will NEVER do business with those crooks More

by joey.s.battles
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much, Joey, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much, Joey, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

March 16, 2024

The service is great and prompt, people are friendly, but the prices are too high. More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy with dark hair
Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the great feedback, Brenda! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at Sam Boswell Honda Gadsden

March 16, 2024

Everyone is always helpful and friendly. Coffee good and staff updates you on progress of vehicle. More

by MAWMAWNELL715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 15, 2024

It was a great experience. Very quick greeting when we arrived. Very courteous. What we had done took less time than expected. Very thorough explaining what they did. Good expe More

by WAYLONK4578
Recommend Dealer
Yes
Employees Worked With
Will
March 15, 2024

Service was good! Waiting a little longer than was quoted but it was still ok. More

by debbiemillirons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this amazing feedback, Debbie! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

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