Sam Boswell Honda of Gadsden - Service Center

No complaints great customer service. No pressure to add extras. Polite and courteous will be back No pressure to add extras. Polite and courteous will be back More

Sara, took care of my issues and kept me updated on the progress, it was a very good experience from my past experience from a previous dealership, thank you very much. progress, it was a very good experience from my past experience from a previous dealership, thank you very much. More

I didn’t feel like a valued customer. I made an appointment a week in advance Laura told me it would be ready in 4 hours—it took 5 hours. She said the reason it took so long was that she I made an appointment a week in advance Laura told me it would be ready in 4 hours—it took 5 hours. She said the reason it took so long was that she slipped 2 customers that were drop in ahead of me. WHY MAKE AN APPOINTMENT??? Disappointed first visit. She also mentioned that I had complimentary Auto Butler for 5 years that’s 10 times…I don’t consider it complimentary when we paid for this when we purchased my vehicle!!! I am pleased with the service however the Service Department lacked in Customer Service. More

I came there for auto butler they had my car done in 30 min.zHow can you detail a car that fast.They did not vacuum between my front seats and I had everything cleaned out of trunk and they never touched i min.zHow can you detail a car that fast.They did not vacuum between my front seats and I had everything cleaned out of trunk and they never touched it. That is twice I had this problem.I paid $400 and something on top of my car price.I feel I am owed another cleaning for the way they rushed car twice. More

Quick service. Nice people to help with all your questions. Waiting room is very Adequate. Nice people to help with all your questions. Waiting room is very Adequate. More

Fully answered my questions when I called and was prompt and pleasant upon arrival. Work was preformed in a timely manner and everything worked as it should. and pleasant upon arrival. Work was preformed in a timely manner and everything worked as it should. More

She was so kind and knowledgeable everytime I talked to her. She helped with exactly what I needed. Got me in asap. her. She helped with exactly what I needed. Got me in asap. More

Too early in the dealership changeover to review properly, the service coordinator was on the job, though, and the tech did a good job. properly, the service coordinator was on the job, though, and the tech did a good job. More

The team is very knowledgeable and courteous, would recommend Sam Boswell Honda for anyone looking to get a new car. Excellent experience!!! recommend Sam Boswell Honda for anyone looking to get a new car. Excellent experience!!! More

Always courteous and efficient. Easy to schedule and answers all my questions. Will keep coming back. Easy to schedule and answers all my questions. Will keep coming back. More