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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 03, 2024

I had excellent service and the one that helped me with the service did a fantastic job! He even had the pollen washed from my black Pilot and it looked great! Very pleased! More

by ma101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for putting your trust in Sam Boswell Honda Gadsden! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

April 02, 2024

Good service knowledgeable employees quick service I will bring my car back when additional service is neede More

by MARKMCBRAYER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the five-star rating, Mark! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 02, 2024

Great customer service and always kept me up-to-date with my service if I had to leave my car. Would totally recommend. More

by drkelleymt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

April 01, 2024

Very kind, and was very detailed oriented. Listened intently as we described our issue and responded appropriately. More

by SUSAN_HENDERSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Sam Boswell Honda of Gadsden responded

We are so happy to hear that your recent visit went so well for you, Susan! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, the Team at Sam Boswell Honda Gadsden

March 31, 2024

Everyone was real nice and professional, they answered all my questions without hesitating! Overall great experience and the dealership felt welcoming! Staff was nice and had smiling faces the whole time! More

by SSHIREY1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sam Boswell Honda Gadsden! If there is anything else we can do for you, please feel free to give us a call. Sincerely, the Team at Sam Boswell Honda Gadsden

March 30, 2024

Every person was so very helpful. They answered all my questions and were extremely kind. More

by nmking54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, the Team at Sam Boswell Honda Gadsden

March 30, 2024

Very nice employees who were helpful. Dealership is clean and inviting. I appreciate their efforts. More

by JOELSIMS308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Sam Boswell Honda of Gadsden responded

Hi Joel, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sam Boswell Honda Gadsden. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

March 29, 2024

Great Great service, time lengthy, little disappointed because Tameron used to have biscuits there in the morning now you don't. But other than everything was great More

by dinglera
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Williams
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Apr 03, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Sam Boswell Honda Gadsden

March 29, 2024

Got me in on short notice. Friendly, courteous and knowledgeable. I will be a future customer. More

by JEANLINDA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Sam Boswell Honda of Gadsden responded

Jean, we appreciate you taking the time to leave Sam Boswell Honda Gadsden this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, the Team at Sam Boswell Honda Gadsden

March 29, 2024

Steve Parrish was terrible to deal with. He actually yelled at me. I had a terrible experience. I would be happy to explain what happened to someone. It’s too long to type here. You won’t be More

by Angie.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Statum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Sam Boswell Honda of Gadsden responded

Angie, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, the Team at Sam Boswell Honda Gadsden

Apr 02, 2024 -

Angie.freeman responded

I would be happy too talk to you

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