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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 10, 2024

Very good service in a timely manner. Nice people seemed to enjoy their job thanks for your service More

by DPRINCE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

April 10, 2024

My air wasn't working. Had same issue last yr. This was actually my third time back. With same issue. They were so nice. Took it in fixed my issue with no problems. I can't More

by BRANDILHOWARD1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name
Apr 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Brandi! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 08, 2024

WE LIKE THE PEOPLE AT THIS DEALERSHIP . THEY GO OUT OF THERE WAY TO HELP YOU. More

by larrysmith107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience, Larry! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 07, 2024

Good people that do great work. Always helpful and friendly. Boswell is my go to Honda dealership. More

by TOMMYPUCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
RY Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Statum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sam Boswell Honda of Gadsden responded

Tommy, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Sam Boswell Honda Gadsden

April 05, 2024

Fast service, clean waiting area, snacks coffee sodas available. Car wash with oil change service. More

by bbart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

April 05, 2024

Everyone at this dealership that I have had the pleasure of meeting or dealing with is beyond nice and caring. They go above and beyond to help you and if they mess up or there is a confusion they make sure More

by Mama Frank
Recommend Dealer
Yes
Employees Worked With
Jordan Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandrell Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, the Team at Sam Boswell Honda Gadsden

April 05, 2024

Good knowledgeable friendly sales people nice clean show room good amount of inventory with different trim levels. More

by BWROBERTS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

April 05, 2024

My first contact was Will, he listened to my issue and got me taken care of quicker than original promise. More

by kelpeg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Cornutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Sam Boswell Honda of Gadsden responded

Hello, and thank you for your kind words! Will is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

April 04, 2024

Very pleased thank you so much! Very courteous and listens to our concerns. This goes a long way with us! More

by sherry9987
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the names of all who had part in helping us , but thanks to all who did.
Apr 09, 2024 -

Sam Boswell Honda of Gadsden responded

Sherry, we appreciate your review and are glad to hear that our team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, the Team at Sam Boswell Honda Gadsden

April 03, 2024

They were very nice and knowledgeable in a timely manner. Did everything they said needed done More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center, Joan! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

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