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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 13, 2024

They communicated well and were very friendly. They also fixed my car within a fairly reasonable timeframe. :) More

by tkoenders1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, the Team at Sam Boswell Honda Gadsden

April 13, 2024

Very professional. Very friendly. A nice team of folks to do business with. I will continue to do business here. More

by js_harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 13, 2024

All associates were friendly, knowledgeable and professional. It was quick and easy to get my car serviced. More

by Tayabjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Sam Boswell Honda Gadsden for your vehicle needs. Sincerely, the Team at Sam Boswell Honda Gadsden

April 13, 2024

I didn’t have to wait long but someone was smoking and I could smell it in the waiting area. I’m allergic to smoke. Plus I asked about coupons and was told that they mail them but I have not received any More

by DARCELL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your feedback with us. At Sam Boswell Honda Gadsden, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

April 12, 2024

Drive all the way from Rockmart Ga to visit them. Nowhere else I would consider!!! More

by NURSEASHLEY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

Ashley, thank you for the wonderful review and for traveling to Sam Boswell Honda Gadsden from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, the Team at Sam Boswell Honda Gadsden

April 12, 2024

Always fast and efficient. The oil was changed. Tires were checked and the car was cleaned. More

by POLANDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, the Team at Sam Boswell Honda Gadsden

April 12, 2024

Clean restrooms. I really liked Laura. Good service. I miss Danny. They used to have sandwiches from Jersey Mikes and I liked that because I’m a diabetic. Often it t More

by quietman1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, the Team at Sam Boswell Honda Gadsden

April 11, 2024

I have purchased my last 3 vehicles from them and overall have been very pleased with them More

by MATERIAL_GIRL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Sam Boswell Honda Gadsden

April 10, 2024

Prompt kind service. Good explanation of services needed. Accurate time estimation. No appointment needed basic service More

by cerisewmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name(picture would have been helpful)
Apr 15, 2024 -

Sam Boswell Honda of Gadsden responded

Cerise, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, the Team at Sam Boswell Honda Gadsden

April 10, 2024

Thwy always do a great job. very professional and friendly. Keep appointments on schedule and notifies me if they find anything that needs assressinf. More

by BESTALRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Sam Boswell Honda Gadsden

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