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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 23, 2024

Front desk folks at service are great, disappointed that I had to pay an extra few days on a rental car because 1. wrong part came in and delayed 2. new part was delayed in shipping. So the real bill to fix More

by jgraham6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Sam Boswell Honda Gadsden

April 22, 2024

Could not provide me with a loaner car when they said they would. Came back three times to pick one up and they didn't have any. More

by ronfreeman62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing this review regarding your experience with us, Ron. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

April 20, 2024

Great experience ! They were easy to work with and professional.will be using them in the future. More

by Pamnorris5609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, the Team at Sam Boswell Honda Gadsden

April 20, 2024

I’ve never been treated so kindly, it was a lovely experience and Will is absolutely amazing! All of them are amazing, every single one! Don’t let any of them get away! More

by JACKIE.WEST31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Foy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Sam Boswell Honda of Gadsden responded

Jackie, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, the Team at Sam Boswell Honda Gadsden

April 19, 2024

Very easy to deal with. I have bought three vehicles from them. Service dept is excellent. More

by TLEFIRE127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Dancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Sam Boswell Honda Gadsden. We can’t wait to see you for your next servicing appointment! Sincerely, the Team at Sam Boswell Honda Gadsden

April 18, 2024

Still the same great service dept. and personnel. Sales are also…friendly and helpful without being pushy…good people all around More

by HAKEY.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Sam Boswell Honda of Gadsden responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, the Team at Sam Boswell Honda Gadsden

April 17, 2024

Laura was professional and friendly. I was impressed that there wasn’t an oversell on unneeded services and products. Best autobutler I have received. I am very satisfied with service an More

by jjshoulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate your kind words about our service team. Thank you for choosing Sam Boswell Honda Gadsden for your vehicle needs. Sincerely, the Team at Sam Boswell Honda Gadsden

April 16, 2024

They are very nice and they take care of you and the service you need on your car More

by l_sa35903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 16, 2024

Very service-oriented. I appreciate Laura arranging a ride for me to work so I could leave my car for some lengthy maintenance. More

by Evelyn Lightsey
Recommend Dealer
Yes
Employees Worked With
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Sam Boswell Honda of Gadsden responded

Evelyn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, the Team at Sam Boswell Honda Gadsden

April 14, 2024

I am always treated like they appreciate me choosing that Honda dealership you don’t always get that More

by thejacksons6455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Sam Boswell Honda Gadsden

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