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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 24, 2024

The service department was very proactive and helpful. In determining the issue with my Electronic Steering problem with my car. Laura was great to address my needs and easy to talk with. More

by SGCARTER256
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

Very professional and efficient. I went to get maintenance on my Honda (oil change and tire rotation) and got my car back in a timely manner. More

by DENICEHERNANDEZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Denice, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

I rate Laura at 300 in her customer service provided. She was very detached and precise with taking care of me. Also I would Like to include the mechanic or service person because my tires were balance More

by LHINES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Hello and thank you for your kind words! Laura is a great asset and we are glad to hear she provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

Clean and friendly. Knowledgeable finance team. Easy to work with. Pleasant experience all around. Thanks More

by DEATH2HFCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Cornutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Dancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

Everyone is very friendly and service oriented . I was in and out quickly even though they were busy More

by HAWKINSLESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Crossley
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Rhines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center, Leslie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

Will's in service has always gone out of his way to care for us More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience, Ken! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

Sara and Will were both exceptionally helpful and patient with identifying and fixing my battery problem. More

by BANKS.DEBORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Deborah, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sam Boswell Honda Gadsden's Service Department. Sincerely, the Team at Sam Boswell Honda Gadsden

April 23, 2024

Great job! Will was very helpful on getting my brakes fixed yesterday! So he will be my service person from now on. More

by Ron Ogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Ron! We are very happy to hear that Will could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 23, 2024

In the service department of this dealership, excellent customer service is provided in a friendly, personable, helpful, respectful, knowledgeable and professional manner. The service technicians are compe More

by rebeccabohannon725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Sam Boswell Honda of Gadsden responded

Rebecca, thank you for your kind words. We feel our service department is what makes Sam Boswell Honda Gadsden special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

April 23, 2024

Very professional staff. Very organized. Clean and stocked facilities. Highly would recommend this dealership to others. More

by grts@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

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