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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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April 28, 2024

I’ve been very pleased with the service and hospitality at this dealership. Very professional! More

by LOLLIPOP2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sam Boswell Honda Gadsden. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 27, 2024

Professional service managers Car was in for first oil change and tire rotation Having the car washed before leaving is very helpful More

by L Davis
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sam Boswell Honda of Gadsden responded

We are glad to hear you enjoyed your recent visit to our service department. At Sam Boswell Honda Gadsden we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, the Team at Sam Boswell Honda Gadsden

April 27, 2024

The maintenance department practices good customer service. They got the car serviced in a reasonable amount of time. More

by BBLEVINS100402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, the Team at Sam Boswell Honda Gadsden

April 27, 2024

Everyone was courteous and did their job in a timely manner and did a good job The auto butler was fantastic Car looked like it did the day I bought it More

by waylon taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, the Team at Sam Boswell Honda Gadsden

April 27, 2024

They found,the problem,it's is covered by a recall and my oil was changed along with tires rotated. They all are very pleasant and helpful More

by ROBINDAVIS0528
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for your review! Happy customers are our goal and our mission at Sam Boswell Honda Gadsden, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, the Team at Sam Boswell Honda Gadsden

April 26, 2024

Worst place ever sold me A bad car and now I have to pay tons of money to fix it More

by JERAMEBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Schoening
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

April 25, 2024

SPEEDY YET THOROUGH SERVICE BY FRIENDLY STAFF CREATES A GREAT EXPERIENCE! THE SERVICE COMPLEMENTS THE CAR ITSELF! More

by JOHNLARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coheley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Sam Boswell Honda of Gadsden responded

We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

April 25, 2024

Always get great service at Sam Boswell of Gadsden. We have a stellar service department. More

by BRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Sam Boswell Honda of Gadsden responded

Bryan, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, the Team at Sam Boswell Honda Gadsden

April 25, 2024

Ben was very professional and extremely helpful. It was a great experience for me and my daughter. More

by MIKE_S_OWENS
Recommend Dealer
Yes
Employees Worked With
Ben Cornutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Sam Boswell Honda of Gadsden responded

Mike it is great to know that Ben and our team were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, the Team at Sam Boswell Honda Gadsden

April 24, 2024

All are friendly, helpful, explain everything that is needed! Always let you decide. Never any problems!! More

by JTTUMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, the Team at Sam Boswell Honda Gadsden

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