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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 04, 2024

Efficient, polite, nice courteous helpful respectful very explanatory of what to expect before and after the repairs were made More

by BETTIE_TIDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for putting your trust in Sam Boswell Honda Gadsden! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Sam Boswell Honda Gadsden

May 03, 2024

Very friendly and efficient staff. The snacks were very much appreciated! Love the Butler Service! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Michelle, we appreciate your kind words about our service team. Thank you for choosing Sam Boswell Honda Gadsden for your vehicle needs. Sincerely, the Team at Sam Boswell Honda Gadsden

May 03, 2024

They were busy but got me out quickly , friendly and nice waiting area. Will go back. More

by DGPRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Sam Boswell Honda Gadsden

May 03, 2024

The service center are a great group of people! Such friendly customer service! From the moment you arrive to you walk out the door! More

by BBCW2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 02, 2024

Waiting area very nice, comfortable surroundings. Thought wait time was a little excessive for what was done More

by SHELBYSMITH6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for your great review, Shelby. We do appreciate your patience for the extended wait that you encountered. We strive to provide a comfortable experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Sam Boswell Honda Gadsden

May 02, 2024

The service center was great. Service manager and receptionists both were excellent. My sales person (Brian) was great also. Great follow up. Unfortunately I will not be com More

by DARBY4TIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Sam Boswell Honda of Gadsden responded

Darby, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Sam Boswell Honda Gadsden

May 01, 2024

AWESOME SERVICE DEPARTMENT! !!!! Everyone is always so helpful, friendly, and professional. I would definitely recommend Sam Boswell Honda . More

by CRAIGTINKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to share your feedback with us, Craig! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Sam Boswell Honda Gadsden

May 01, 2024

Laura is amazing. She is always welcoming with a greet. And attentive. I had several employees Jordan and C.J. saw me and checked on me. They remembered me from when I More

by WOODS_GENEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

April 29, 2024

Very knowledgeable and courteous staff. They always kept me updated on the progress and price. I highly recommend Sam Boswell Honda. More

by TINAHUFFSTUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Sam Boswell Honda of Gadsden responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, the Team at Sam Boswell Honda Gadsden

April 28, 2024

Great service always welling to help out with my problems i will continue to be a customer More

by PLHARE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, the Team at Sam Boswell Honda Gadsden

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