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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 07, 2024

They had amazing customer service! I pulled my car up and was taken care of promptly. More

by ALLIBUG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words, Alli! We are thrilled to hear that you had a great experience with our team at Sam Boswell Honda Gadsden. Providing excellent customer service is our top priority, and we are delighted that you were taken care of promptly. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 07, 2024

They really do a great job. Everyone there is super nice. It’s a little expensive to have work done on your car. But it’s nice to know that they will fix the problem. More

by marcywillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who fixed it
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May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your experience with us, Marcy! We appreciate your kind words about our team's service. While we strive to offer competitive pricing, we also prioritize providing quality work and ensuring all issues are resolved. If you ever have any concerns about pricing or your vehicle, please don't hesitate to reach out. We're here to help. Thank you for choosing Sam Boswell Honda Gadsden! Sincerely, the Team at Sam Boswell Honda Gadsden

May 07, 2024

Big thanks for washing my car after the great my quick oil change! Great service More

by RRANDOLPH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words and for choosing Sam Boswell Honda Gadsden for your quick oil change! We're thrilled to hear that you were happy with the service and that you enjoyed the car wash. We truly appreciate your support and look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 05, 2024

Requested no car wash but they did. Was late starting appointment. Took 7 months to get parts. More

by Lsid65
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Keene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for providing this feedback about your experience at Sam Boswell Honda Gadsden. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, the Team at Sam Boswell Honda Gadsden

May 05, 2024

The service department employees are very nice and helpful! Will, helped me from day one and assured me that my car would be taken care of. He always kept me updated with any changes and was always he More

by diamondpreston16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, the Team at Sam Boswell Honda Gadsden

May 05, 2024

Concerned that I didn't see any of the employees that I always used to see. Loved that they washed my car. Thanks. More

by Jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Jeannie, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, the Team at Sam Boswell Honda Gadsden

May 04, 2024

I found Mr Will and the ladies in service department very polite and knowledgeable. I definitely will return More

by r.comeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Sam Boswell Honda of Gadsden responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, the Team at Sam Boswell Honda Gadsden

May 04, 2024

Laura was very easy to work with. We needed a new transmission and so far everything is working great after the repair. More

by andy.parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your wonderful feedback, Andy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, the Team at Sam Boswell Honda Gadsden

May 04, 2024

When I pulled up, Sarah came out and immediately took care of me. She was very nice and polite and made my experience very pleasant. More

by bamagirld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sam Boswell Honda Gadsden team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Sam Boswell Honda Gadsden

May 04, 2024

Great people and a nice facility mice people doing business with will be going bk there again More

by blakejr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly white
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May 08, 2024 -

Sam Boswell Honda of Gadsden responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Sam Boswell Honda Gadsden again! Sincerely, the Team at Sam Boswell Honda Gadsden

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