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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 12, 2024

Prompt competent service. We have been using Honda in Gadsden Alabama for years with satisfaction More

by JILLSTEPANIAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not use of service associates in back
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May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your loyalty and trust in Sam Boswell Honda Gadsden, Jill! We're delighted to hear about your satisfaction with our services over the years. We look forward to continuing to provide you with prompt and competent service for years to come. Thank you for choosing us! Sincerely, the Team at Sam Boswell Honda Gadsden

May 12, 2024

Customer service was superb! ! Will welcomed me when I arrived and got my car taken care of!! More

by CHMULLINAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the kind words! We are delighted to hear that Will provided you with superb customer service and took great care of your car. We look forward to welcoming you back to Sam Boswell Honda Gadsden in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 10, 2024

Performed as promised. Inventory seems greatly enhanced since change. In ownership from Tameron. I will come back. More

by williamwillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your experience with us, William! We're glad to hear that you found our inventory enhanced since the ownership change from Tameron. We look forward to welcoming you back to Sam Boswell Honda Gadsden in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 09, 2024

Friendly staff. Work completed on time. Nice waiting area. Sales staff seem to be professional. More

by HOWELLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Keene
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

Solid service in as short a time as possible. Comfortable waiting area with quiet room More

by LEDFORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the 5-star review! We're thrilled to hear you had a positive experience with us at Sam Boswell Honda Gadsden. We appreciate your kind words about our efficient service and comfortable waiting area. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 09, 2024

I am so pleased with the service department. They explained everything that they were going to do to my van in ways I could understand. And it was so nice to be treated with respect and not be t More

by JFPWHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a positive experience with the service department at Sam Boswell Honda Gadsden. Providing clear explanations and respectful treatment is what we strive for with every customer. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 08, 2024

We bought our Honda from Sam Boswell Honda. We love bringing it back for tune ups and servicing. They have a comfortable place to wait with snacks and the associates are friendly and courteous. More

by MURPHROCK86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We are thrilled to hear that you enjoy servicing your Honda with us at Sam Boswell Honda Gadsden. Providing a comfortable waiting area with friendly and courteous associates is always our aim. We look forward to seeing you again for your next tune-up! Sincerely, the Team at Sam Boswell Honda Gadsden

May 08, 2024

Excellent service warm and friendly staff. Clean waiting area with snacks and drinks. Work done in a timely manner. More

by Jimmyrlolies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the 5-star review, Jimmy! We appreciate your kind words about our warm and friendly staff, clean waiting area, and timely service. We are glad you enjoyed our snacks and drinks while waiting. Your satisfaction is our top priority, and we look forward to serving you again at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 07, 2024

Very friendly, professional and helpful! Great experience and will definitely be retuning in the future! More

by QUISEYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for the fantastic feedback! We are delighted to hear about your positive experience at Sam Boswell Honda Gadsden. We look forward to welcoming you back and assisting you in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

May 07, 2024

Very professional, very prompt, very knowledgeable, very friendly, very helpful dealership is spotless and has fresh snacks and coffee. More

by KF4RUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us at Sam Boswell Honda Gadsden. We take pride in our professionalism, prompt service, knowledge, friendliness, and helpfulness. It's fantastic to know that you found our dealership spotless and enjoyed the fresh snacks and coffee. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

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