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Sam Boswell Honda of Gadsden - Service Center

Gadsden, AL

4.7
347 Reviews
Call Service Center (256) 622-8030

347 Reviews of Sam Boswell Honda of Gadsden - Service Center

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May 17, 2024

Will never buy from again. Warranty I bought extra refused to fix car with under 8 months of ownership More

by Bradical32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Sam Boswell Honda of Gadsden responded

We're disappointed to hear about your experience. Please reach out to us at Sam Boswell Honda Gadsden so we can further assist you with your concerns. Thank you for bringing this to our attention. Sincerely, the Team at Sam Boswell Honda Gadsden

May 17, 2024

They are quick and honest. They will show you what needs done or replaced and not leave you guessing if it really needed done. More

by JDBROWN9457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We always strive to provide transparent and efficient service at Sam Boswell Honda Gadsden. We appreciate your trust in our team and look forward to assisting you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 16, 2024

Laura Witcher was so helpful and went above and beyond to take care of my daughter and her car when it broke down on the interstate in Mississippi. She had the car towed and got the ball rolling on getting More

by kristimccarthy1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RY Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your experience with us! We are delighted to hear Laura provided exceptional service when your daughter's car broke down. Ensuring your satisfaction and keeping you informed throughout the process is our priority. We look forward to assisting you with all your automotive needs in the future here at Sam Boswell Honda Gadsden. Sincerely, the Team at Sam Boswell Honda Gadsden

May 16, 2024

Always a great experience with the team at Sam Boswell Honda. Staff is very knowledgeable and communicates service needs very clearly with customers. More

by RE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our knowledgeable staff. Clear communication is essential, and we're glad we could meet your service needs effectively. We look forward to serving you again at Sam Boswell Honda Gadsden in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 16, 2024

Everyone I dealt with was very courteous, helpful, and professional. The wedding area was comfortable, and the timeframe they gave me was accurate, Would recommend, More

by Aliostrander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team provided you with outstanding service and that you found our waiting area comfortable. We appreciate your recommendation and look forward to welcoming you back to Sam Boswell Honda Gadsden in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

May 15, 2024

Great atmosphere of friendly and knowledgeable workers in a wonderfully clean Business!! Excellent Fast Service!! Thanks Sam Boswell Honda for keeping our Honda in Top Shape!! Cliff and Judy Weaver More

by OKCLICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Witcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Cliff and Judy, for the fantastic review! We are delighted to hear about your positive experience with our friendly and knowledgeable team. Keeping your Honda in top shape is always our priority. We appreciate your kind words and look forward to serving you again at Sam Boswell Honda Gadsden! Sincerely, the Team at Sam Boswell Honda Gadsden

May 14, 2024

Fast and friendly service. Came in without an appointment and out with in 45 minutes More

by MCONDRA3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 16, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for choosing Sam Boswell Honda Gadsden! We are delighted to hear that you were pleased with our fast and friendly service. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, the Team at Sam Boswell Honda Gadsden

May 12, 2024

the service rep was friendly and helpful, waiting area and bathrooms were clean and had a good fresh smell More

by MIT3TAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you so much for sharing your positive experience at Sam Boswell Honda Gadsden! We are thrilled to hear that our service rep was friendly and helpful. We take great pride in maintaining a clean and welcoming environment for our customers. We look forward to serving you again in the future! Sincerely, the Team at Sam Boswell Honda Gadsden

May 12, 2024

Awesome service from the young man that took care of my car Will use him again More

by DJMOE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team member provided you with awesome service. We look forward to welcoming you back to Sam Boswell Honda Gadsden in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

May 12, 2024

Excellent service! I appreciate the consistent good service at every visit. Will continue to use this dealership More

by JOANNAJBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Keene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Sam Boswell Honda of Gadsden responded

Thank you, Joanna, for your kind words and loyalty to Sam Boswell Honda Gadsden! We are thrilled to hear about your positive experiences with our service. We look forward to serving you again in the future. Sincerely, the Team at Sam Boswell Honda Gadsden

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