Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sam Boswell Honda of Gadsden - Service Center
Gadsden, AL
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
347 Reviews of Sam Boswell Honda of Gadsden - Service Center
Sort by
September 20, 2024
New employees should be better trained with customer service. Service writer (new) drop ball several times. I actually spent 900.00 but it kept changing when I called. I finally got my vehicle 2 days service. Service writer (new) drop ball several times. I actually spent 900.00 but it kept changing when I called. I finally got my vehicle 2 days later and left lot and had to turn around and go back due to dashboard display wouldn't work. Make your choices wisely. I sure will lesson learned... More
by jchilton91
Employees Worked With
Jenny ??????
July 05, 2024
I appreciate the dealership for given us so much Patience and concern, we just love our new car and the Service was great. and concern, we just love our new car and the Service was great. More
by Morrisdeborah810
Verified CustomerEmployees Worked With
July 04, 2024
Great service and nice environment. Did really well with my service and helped a ton with my oil change! Did really well with my service and helped a ton with my oil change! More
by omar.mtz
Employees Worked With
July 01, 2024
I love the workers at Sam Boswell. They are always so friendly & helpful. They have never pressured me to have work done that I wasn’t comfortable with. They are always so friendly & helpful. They have never pressured me to have work done that I wasn’t comfortable with. More
by KRISTIAUTWELL
Employees Worked With
Ladies who work in service department.
July 01, 2024
Everything was done that I asked for and they communicated well. No surprises when I licked up my car. communicated well. No surprises when I licked up my car. More
by DEBMCKINLEY62
Employees Worked With
July 01, 2024
Quick to fix our problem. Very polite and friendly. The service department was very knowledgeable. Took care of the recall for us. Very polite and friendly. The service department was very knowledgeable. Took care of the recall for us. More
by KFREEMAN217
Employees Worked With
June 28, 2024
Sara is a great asset to Sam Boswell. Great customer service, great dealership. Win, win! Great customer service, great dealership. Win, win! More
by C713D
Employees Worked With
June 24, 2024
The appropriate service was provided without attempting to push unneeded work. Overall very pleased with the experience. to push unneeded work. Overall very pleased with the experience. More
by DAVIS4JDAP
Employees Worked With
June 20, 2024
All of your employees were great ! We were well pleased ! The service was quick ! We are happy ! We were well pleased ! The service was quick ! We are happy ! More
by CELIA.GODFREY1946
Employees Worked With
June 19, 2024
I have bought two Honda’s from this dealership. The cars have been very good. I still own both of them. The service I have received from the dealership has always been excellent. This definitely i The cars have been very good. I still own both of them. The service I have received from the dealership has always been excellent. This definitely includes my most recent service with Laura. She was very courteous and professional. More
by MARTINJC7
Employees Worked With
