Sam Boswell Honda of Gadsden

Prompt, accurate, and fair treatment of the customers following standard with friendly and empathetic service following standard with friendly and empathetic service More

Everything went as planned question answered vehicle ready on time.First time owning Honda in 25 years let's hope it's a good choice ready on time.First time owning Honda in 25 years let's hope it's a good choice More

Nice people who are helpful but prices seen quite high to me. Unsure if we'll continue to use. me. Unsure if we'll continue to use. More

Very smooth car buying experience! It was great to work with everyone, from the salesman to the finance department, they knew the answers to all of my questions, had the car facts and It was great to work with everyone, from the salesman to the finance department, they knew the answers to all of my questions, had the car facts and financing info printed off and ready, and wasn’t pushy at all during my decision making process. The entire staff was knowledgeable and honest. The auto center employees are very thorough and friendly. The small amount of waiting that was done was made comfortable and easy. I’d recommend this dealership to anyone looking to buy. We drove from mobile to go to this one because of things we had heard and I’m so glad we did. More

Had the deal done then they added a 3000 dollar service agreement that was and I quote not negotiable. I would of bought the car until they forced the service agreement on me. Not to mention all the guys v agreement that was and I quote not negotiable. I would of bought the car until they forced the service agreement on me. Not to mention all the guys vaping and sales personnel just hanging out and one guy screaming yeet yeet. I wish they could make this right. More

Very nice courteous I am going to go there and try to purchase a vehicle thanks purchase a vehicle thanks More

I bought a Honda Pilot back in January of this year, within a week the fan went out, causing the engine to over heat. Fast forward, five months later alternator goes out next to G and G in Glencoe, whic within a week the fan went out, causing the engine to over heat. Fast forward, five months later alternator goes out next to G and G in Glencoe, which we used to replace as well as replace battery. Fast forward to seven months after buying the vehicle, the vehicle is misfiring all three piston rings need replaced, needs all six spark plugs, water pump new oil change and basically a grocery list of items, which they say is a 105 k service, that should of been done prior to me buying it. The vehicle wasn't even in the system yet when we purchased it, there was crumbs and all in the vehicle. We waited two days for it to get detailed and I highly doubt they did any maintenance on the vehicle. ALSO, NEVER PAY FOR A HIGH MILEAGE WARRANTY, THEY WILL FIND A LOOP HOLE, LIKE IT HASN'T COMPLETELY FAILED YET SO WE WON'T COVER IT. More

Bought a 2008 Honda Accord with 126k miles on it a total piece of junk car . Bought it from salesman Michael sigmon a nice guy I guess . Ok test drove the car seemed ok . I told Mike I’ll call him in a few piece of junk car . Bought it from salesman Michael sigmon a nice guy I guess . Ok test drove the car seemed ok . I told Mike I’ll call him in a few days I’ll think it over went out of town for a week call him while I was gone told him I’ll put some money down and pick the car up when I get back in town. They said they would detail the car have it clean well when I get the car home they just had cleaned the floormats. Under the mats the carpets were filthy with at least 2 gallons of oil and transmission fluid spilled on them and also in the trunk was transmission fluid spilled . We’ll when I call them they said it was bought as is it’s on me . But they did offer to clean the carpets again . Took it back they did a very light cleaning I spent 6 hours of my time cleaning them.then the air would not blow vey well took the cabin filter out and was completely stopped up with dirt and trash call the sale manager and he said bring him the receipt where I bought a new on and they would pay me for it. Ok they did do that then last week took the car out of town run into some rain coming home the front windshield had a lot of wind noise well guess what I found the car had been in a wreck had the front windshield replaced whoever put the windshield in did not put any windshield sealer on the glass. I had 5 gallons of water in the floor boards call the sales manager jermicheal and he said bring it in to look at at he agreed with me said he could get me a glass at cost. But should had offered to pay for it I think. We’ll it doesn’t end there the air quit blowing cold air has a Freon leak on the o ring going to the compressor we’ll I fixed that also called the tameron Honda general manager in Gadsden his name is Larry keen he said good luck I bought it as is basically what a guy he is a total cocky arrogant should not be in a sales general manager position no customer service skills whatsoever . We’ll buyer beware please please do not ever buy anything from this location thanks l clements. o one more thing the transmission was shifting hard going up hills . me and a friend that works with me changed the transmission fluid and determined it has never been changed since it was new.was very dirty and full of grit.we changed it shifts like new. call larry keen again to let him know what i had also found. again said as is it was on me what great customer service.there saying at tameron honda is your going to like the way you are treated.wow what a joke that is.aslso they brake lights did not work. i fixed that also guess thats no big deal .well Larry has offered to put me in a new windshield. we will see where that goes .my carpets are ruined and i have asked him to purchase new carpet for this car that would be the right thing to do .if he does i have told him i would put the carpet in myself. we will see where that goes i highly doubt he will do that we will see. More

Doc fee: $799.00, ‘paint protection’ add on: $895.00 which I did not request plus normal sales tax, title, tag: $421. All this added over $2000.00 to a $10745 car. Total out the door: $12860. You be the which I did not request plus normal sales tax, title, tag: $421. All this added over $2000.00 to a $10745 car. Total out the door: $12860. You be the judge. More