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Salt Lake Valley Chrysler Dodge Jeep Ram

Salt Lake City, UT

2.0
144 Reviews

2309 S State St

Salt Lake City, UT

84115

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Showing 144 reviews

August 06, 2021

Great to work with. Got what I was wanting at the best price within 100 miles. Scheduled time to complete paperwork and they were on time and it went quickly. More

by Droyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salt Lake Valley
Aug 11, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Randy Aldridge – General Sales Manager – (801) 487-8755

July 24, 2021

I liked how Bret helped me select the best vehicle based on my needs and requirements. He treated me and my husband like we were royalty. And he found the perfect vehicle for me! Also, Todd in Finance (I More

by kannwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret and Todd
Jul 28, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Randy Aldridge – General Sales Manager – (801) 487-8755

July 07, 2021

They said I needed a $6000.00 transmission. Took it to Tanner for second opinion and it turns out it just needed a service. Fine now. More

by Dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camron, Salt Lake Valley
Jul 07, 2021 -

Dissatisfied responded

Felt as if they were taking advantage of me because I am old.

July 04, 2021

Great people to work with! Straight forward and no funny business like other dealers! More

by Scott C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Sine
Jul 08, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Randy Aldridge – General Sales Manager – (801) 487-8755

June 21, 2021

Already filled out! Just the same , SLVD- are the friendliest and helpful! We had a sales person and yet others stopped to talk and be friendly! Unheard of! This is a second purchase! The first t More

by Clott91
Recommend Dealer
Yes
Employees Worked With
Kris, Salt Lake Valley, Mike Curtis
Jun 24, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Randy Aldridge – General Sales Manager – (801) 487-8755

May 24, 2021

Be Aware of Scam!!! I'm a client for 5 years and I never had an issue with them. Being said I got my car in for a repair because I wasn't able to fill my gas tank. I left the car there at 9 am on a Thursday More

by nesimartina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rob
Jun 01, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 20, 2021

It was a very easy buying experience, we traveled from out of state to pick up our vehicle and the dealership was mindful of our time and had everything prepared for us so that it was done quickly. When More

by SherriG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Lelis were amazing.
May 25, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review and for traveling to Salt Lake Valley Chrysler Dodge Jeep Ram from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Randy Aldridge – General Sales Manager – (801) 487-8755

May 20, 2021

Great place to buy a Jeep - best prices in the valley. Period! I will definitely be going here for future Jeep purchasing. Glad I took a chance and checked out this dealership. More

by Edwardhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando and Joey, Salt Lake Valley, Mike Curtis
May 25, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Randy Aldridge – General Sales Manager – (801) 487-8755

May 08, 2021

Was the easiest vehicle experience ever. Charlie and Jon were great. they assisted me in my internet purchase and made it easy. A great price and had the very Ram that I wanted. Look through the whole No More

by daventor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Salt Lake Valley
May 12, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Randy Aldridge – General Sales Manager – (801) 487-8755

Jul 02, 2021 -

daventor responded

With the good experience i received in buying a ram the experience in trying to get a extended maintenance cancel has be nothing but a headache.. I had agreed to a service contact at time of signing but after reading reviews that night I decided to cancel that contract. I went into the dealership the next morning and canceled it with your financial manager. He took the form and was told he would cancel it not to happy by the way,,This is on 4/27/21 and I contacted Michelle on 5/11/21 and she said she never got this from the manager.. So she said she would get it cancel and get the credit to Wells Fargo since the with her telling me that the check was lost. then contacted her on June 8 and and again June 18 and she was going to send another check to Well Fargo. and its 7/2 and Wells Fargo hasn't received the check .. This is going on too long and am not happy with the responses. I don't want to go to BBB and Facebook to write reviews about this but will soon. This is not a responsible way to do business. The experience with this dealership is fading fast. Dave koch 406-422-3168

May 06, 2021

They talk a big game when they are trying to sell you a vehicle. Once they sucker you into buying from them, they drop you. Go to Ken Garff. More

by curboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Curtis
May 11, 2021 -

Salt Lake Valley Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Randy Aldridge – General Sales Manager – (801) 487-8755

May 11, 2021 -

curboom responded

After several calls visits and bad reviews someone has taken the time to contact me. I would have preferred a phone call. All I want is my truck fixed.

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