Salt Lake Valley Chrysler Dodge Jeep Ram

The customer service well exceeded my expectation. The sales manager, Justin Smith, and reps, Bret Simons and Tyler Thomas, were all beyond great to work with. Thank you Salt Lake Valley Team. You guy The sales manager, Justin Smith, and reps, Bret Simons and Tyler Thomas, were all beyond great to work with. Thank you Salt Lake Valley Team. You guys are the best! More

My purchase was a little different that I came to Salt Lake Valley DJR from another State. Every part of the process was straight forward and fair. They also came to the airport and picked me up! A good o Lake Valley DJR from another State. Every part of the process was straight forward and fair. They also came to the airport and picked me up! A good overall experience, and a much better price than my home State! More

I just received a promotion from my employer. Since I had purchased my last two, used trucks from this dealership, I thought it may be the right time to look at a new truck. My salesperson, Bret, worked hard purchased my last two, used trucks from this dealership, I thought it may be the right time to look at a new truck. My salesperson, Bret, worked hard to help me find the right vehicle, acquire a good financial institution and monthly payments that wouldn't strain my budget. Overall, I would say the sales tactics were very agreeable and I left with a beautiful new truck and absolutely no buyers remorse. It was a good experience for me! More

never take your vehicle to them they will brake things then claim it was not them brought my vehicle for some recalls they broke the vehicle and ended up costing me over 400.00 to fix there mistakes pul then claim it was not them brought my vehicle for some recalls they broke the vehicle and ended up costing me over 400.00 to fix there mistakes pulse all the time liers and cheats dont call when told they will left grease spots on ceiling and the floor mat had a oil change done on the first trip they left it a quart low told them when came back said they would add oil they never did been in the business my self over 30 years would never have done this they have no morals just the standard dealership talk take take More

My first visit to service department, my advisor was Cameron. I had a 9:30 am appointment but was told I may have to wait awhile. A diagnostic is done on my car which was done automatically, and cost me Cameron. I had a 9:30 am appointment but was told I may have to wait awhile. A diagnostic is done on my car which was done automatically, and cost me $125.00. I finally hear from the advisor in the afternoon. A new battery 350.00 was put into car and the labor for that was 150.00. I needed a wheel sensor but the cost was another $500.00. I'm retired, so I had to decline as more than half of my monthly income would be spent at the dealership. I came in because my battery would drain at night and I'd wake up to a very dead battery. So dead that a portable car jumper doesn't help. The issue wasnt resolved except to patch it with a new battery. I'll be interested to see how long this battery will last. I also left the dealership at 4 pm just for a battery install. I have to say I was disappointed. More

Great buying experience from start to finish. My salesman Richard was great! I will definitely shop here again! salesman Richard was great! I will definitely shop here again! More

Always get fast, friendly and professional service. I would recommend this dealership to anyone. They have always been a great resource for all of my needs. would recommend this dealership to anyone. They have always been a great resource for all of my needs. More

I worked with Richard, having never bought a car I did not know what to expect. Richard was understanding and very helpful, and I walked out with exactly what I wanted. not know what to expect. Richard was understanding and very helpful, and I walked out with exactly what I wanted. More

I am an out of state buyer. I have been looking at a vehicle at SLV and another dealer, online and through phone calls. After a week of discussion back and forth I decided to move forward with the offer vehicle at SLV and another dealer, online and through phone calls. After a week of discussion back and forth I decided to move forward with the offer from SLV. I have a written e-mail documenting the offer. When I called Axell to say I was ready to close on the deal he said they changed their mind and his managers no longer wanted to close that deal we agreed to. His comment was since I was out of town I would not be bringing it to them for service and I declined the $350 key replacement "offer" so they no longer wanted to do the deal. So now I have lost the other option as I told them I was going with SLV and now the SLV option appears to be off the table. In my business this called breach of written contract agreement. I am still hoping there is some misunderstanding and we can move forward but I can not seem to get a call back from Randy or any other managers now. Frustrating!!! Update, I called back in an talked to Internet Manager today and they said there some confusion and actually what happened was the truck we were looking at was sold. No problem as I had not put down a deposit. They could have just told me that. Anyway, we worked out a deal on a similar vehicle at the previously agreed to pricing. Jon Wallace was very helpful and I appreciate the transparency. Picking it up in 3 weeks. Will update that later. May bump to 5 stars depending on the rest of the transaction. More

The sales team and everyone is as absolutely amazing to work with! I recommend anyone that is looking for a new or used vehicle to visit their lot! work with! I recommend anyone that is looking for a new or used vehicle to visit their lot! More