Salt Lake Valley Chrysler Dodge Jeep Ram

2017 Jeep purchase I wanted a to purchase a manual 2017 Jeep Wrangler, and the only way to find the Jeep with the features I wanted was to special order it. I emailed 16 I wanted a to purchase a manual 2017 Jeep Wrangler, and the only way to find the Jeep with the features I wanted was to special order it. I emailed 16 Jeep dealerships in northern Utah, Wyoming and Idaho and asked each dealership to give me their best, out the door price. Salt Lake Valley gave me the best price, and threw in 3 oil changes. I was happy with their service. Kyle was the car salesman that I worked with, and he was great. My only negative was the actual paperwork process with the in-house finance representative. I felt there was a lot of salesmanship (trying to sell insurance for an extra key ($250), extended warranty plans, insurance plans), with decisions that had to be made at the time of purchase, without knowing about these offers before hand. But it was nothing that I don't think you'd get from any other dealer. Very happy with my purchase. More

Best Car Bying Experience EVER! By far the most pleasant, fastest, easiest, and satisfying car buying experience we've ever had! Great staff, super personable and easy going yet pro By far the most pleasant, fastest, easiest, and satisfying car buying experience we've ever had! Great staff, super personable and easy going yet professional. And a shout out to Brandon in the service department who has always been super knowledgeable and great to work with. Excellent customer service! More

Buying a Rubicon! Steve ran all over the lot until we found "the pick of the litter." Experience was topped off by a Jordanian gentleman handling the financing. Steve ran all over the lot until we found "the pick of the litter." Experience was topped off by a Jordanian gentleman handling the financing. More

Good service, great people to work with. Every one we worked with were very helpful. We think we will really enjoy our car and will definitely recommend your dealership to others. Thanks fo Every one we worked with were very helpful. We think we will really enjoy our car and will definitely recommend your dealership to others. Thanks for your help. More

Great Service! I moved to SLC from out of state and needed to buy a car upon arrival. Keri and Ally coordinated an airport pick-up for me so I did not have to worry I moved to SLC from out of state and needed to buy a car upon arrival. Keri and Ally coordinated an airport pick-up for me so I did not have to worry about transportation upon arrival. Keri was super patient and thorough; we went on multiple test drives, and she helped answer all my questions. She recommended what vehicle she thought was best for my needs, even though it wasn't the most expensive model I was considering. She was super great to work with, and I was grateful for the honest feedback. I would definitely recommend Keri to friends and am definitely going to go back to SLV Jeep for my next Jeep! More

Just a great experience I was treated fairly, with respect and never pushed. They didn't have the vehicle I wanted but kept after it until they found it. I like to go at my I was treated fairly, with respect and never pushed. They didn't have the vehicle I wanted but kept after it until they found it. I like to go at my own pace when buying a car and that's exactly what happened. No improvements needed. I've used their service dept before also and they are great as well. More

Great associates at this location. Everyone was great! Sales associates were not pushy at all. They helped me find something that fit my needs and they were able to work with me on the terms of my agreemen Sales associates were not pushy at all. They helped me find something that fit my needs and they were able to work with me on the terms of my agreement. Would recommend them to anyone! More

Scam Artists.. Expected much higher quality I bought a used car from this dealership at the start of the month. The 5 minute test drive went great. I was told I could I could get the car looked I bought a used car from this dealership at the start of the month. The 5 minute test drive went great. I was told I could I could get the car looked at by an outside mechanic if I left a deposit. But later the dealership seemed wary about it (I wasn't sure why). Another salesman told me that I couldn't and reassured me of the cars quality and the inspection that it received. I bought the car. 1 day later on a 20 minute drive it started to smell like oil. The next day on a 45 minute drive, it started smoking. Now I know why they didn't let me get it looked at. I took it back to the dealership and spoke with Gabe, the sales manager, and he told me that I should have bought a warranty and sent me on my way. I called and asked to speak with someone else about the issue, that gentleman apologized about Gabe's response, and scheduled me an appointment. I showed up for the appointment and Gabe told me that guy had a family emergency and took me into his office to tell me again that he was willing to do nothing. The repairs came out to $2,300 and the inspection paperwork that I received, giving this car a clean bill of health was obviously falsified. This type of fraud and negligence can be expected from a hole in the wall dealership, but not from a dealership of this supposed caliber. I am extremely disappointed and will post this review everywhere else possible to prevent someone else from being taken advantage of by this dealership. More

Big Town Dealer with a Small Town Service! I have already test driven two 2015 Jeep Cherokee Trailhawks and spent many days doing research before I had went online at Salt Lake Valley CDJR, so I have already test driven two 2015 Jeep Cherokee Trailhawks and spent many days doing research before I had went online at Salt Lake Valley CDJR, so I knew exactly what I was getting into when I had decided to look online for any 2015 Jeep Cherokee Trailhawk equipped with a V6. I had found one in their inventory that was a Deep Cherry Red, stock #J15603A. I had submitted my interest of that particular vehicle to them on Tuesday, Nov. 10, 2015 and begun the credit process. Keep in mind that they are located in Salt Lake City and I live three hours away in Vernal Utah. After a short time Ally had called me and said that I was approved! The next day (on Veteran's Day) I had made the three hour trip out to them to begin the purchase process. I was informed that my vehicle of choice was just recently sold and the inventory hasn't been updated yet. So they had asked me of a comparable unit was acceptable. I told them that it had to be the 2015 Jeep Cherokee Trailhawk with the V6 in one of five colors. Parked not that far away from where I was standing was a Granite Gray Cherokee, Stock #15610A, that had met all of my requirements. That Granite Gray sure did look good in the sunlight! This day was Ally's day off, but she had came in just to help me throughout the entire process. This had thoroughly impressed me! This had shown me how dedicated that they were to providing excellent customer service. Ally began to introduce some of the many features about that particular unit, including the crumple zone in the engine compartment, which I had not heard of or seen online. She had proceeded to tell me more about the vehicle, which had been quite a load of information. It was time to take the unit out for a test drive. As we were driving Ally had shown me more of the car's features, including the UConnect features, the display screen, and much more. As we approached the Interstate I was afraid of punching it, but Ally said to "go for it!" I was very impressed with the instant response that I felt. This machine is a beast waiting to be unleashed! Once we arrived back at the dealership we had begun the paperwork process. This process was the most painless that I've ever experienced. I got to meet the staff, including but not limited to, Brandon Smith in the Service dept, Reese, Gabe, Ghassan, and many others. All of these people were never pushy. They had made sure that I was comfortable and always let me know that they had refreshments. Once the final slip of paper was signed, the temp tag went up, Ally had proceeded to answer more of my questions that I had. Please make note that she was getting cold from the lowering temperatures, but she had insisted that she was ok. She wanted to be sure that I knew everything that I had needed to know about that particular unit before I had drove it off the lot. Her knowledge and expertise was outstanding! As I was driving back home I couldn't help but notice as to how well that the vehicle was so expertly engineered! It drove like a dream! Thanks to the wonderful staff at Salt Lake Valley CDJR I was able to drive home in my new dream vehicle. I especially want to thank Ally for everything that she had done, she did not have to come in on her day off, but she did. These people have my respect for life. More

So good! I'm not one to write reviews, but these guys deserve a shout out. Jed and Jason literally made this purchase the most painless auto experience we have I'm not one to write reviews, but these guys deserve a shout out. Jed and Jason literally made this purchase the most painless auto experience we have ever had. We came in not being in the best situation with our last car and these guys handled it like pros. These guys give car salesmen a good name. More